Senior Business Analyst

Group Underwriting Business Analyst

At Majesco, we believe in connecting people and business to Insurance in ways that are Innovative, Hyper-Relevant, Compelling and Personal. We bring together the brightest minds to build the future of Insurance; a world where Insurance makes life and business easier, more connected, and better protected.

If you are passionate about the power and possibilities that cloud technologies have unleashed and are looking to deliver transformative and innovative solutions that transform the customer experience, come join us! 

Job Purpose

The Group Underwriting Business Analyst plays a critical role throughout client projects, from the Inception to the Transition phase, and collaborates closely with clients and the team to deliver top-quality solutions.

The Group Underwriting Business Analyst will have experience in business analysis in a high-tech environment. Exposure to the Group Insurance (employee benefits and group health) or Financial Services industries is highly desirable.

The Group Underwriting Business Analyst must be willing and able to travel internationally to work on projects on-site 5% of the time.

All About the Role

• Participate in cross-functional teams to identify and document functional requirements, workflow, information sources and distribution paths, and system specifications. Evaluate existing underwriting applications, which could address client requirements and develop recommendations where appropriate.

• Document and communicate business requirements, including business process flow, user interface requirements, business rules, use cases, functional/non-functional and data requirements.

• Create and maintain the Software Requirements Specification (SRS) and related design documents for client solutions.

• Create additional documentation as needed to support client understanding (e.g., use cases diagrams, business process models and wireframes).

• Support the creation and validation of required test cases/scenarios, as well as participate in test execution and other QA activities.

• Prioritizes and maintains the backlog of Jira items.

• Participates in sprint events and discussions.

• Ensures tickets are sized correctly, breaking down large requirements into smaller units of work that can be completed in one sprint.

• Perform review and assessment of client issue logs and change requests.

• Collaborate with the development team.

• Provide Project Manager with status, issue, risk, scope creep updates.

• Escalate issues/risks to Project Manager as appropriate.

• Provide input to project estimates.

• Provide input to R&D regarding Product Enhancement Requests (PER) and Project Change Requests (PCR).

• Plan and execute knowledge transfer to client resources.

• Conduct training and system demos.

• Have an understanding of the Group Insurance industry.

• Ensure application meets client requirements.

• Participate in projects and work with clients to understand their business needs and to resolve business issues (interviews, JAD sessions, documentation analysis).

What You’ll Bring

• Experience working as a Group underwriter and Business Analyst.

• 4 - 6 years of underwriting experience in group insurance/employee benefits industry is desirable.

• Technical & business expertise in the collection of requirements, design, testing and documentation of complex business systems.

• Software product development experience an asset.

• Demonstrated written and verbal communication skills.

• Detailed knowledge of project management and development principles.

• Having the ability to analyze the capabilities of tools and technologies.

• Able to observe a problem from different angles, including a business user and that of a technical expert.

• Having, or pursuing, a CCBA or CBAP designation is an asset.

• Strong analytical skills.

• Strong presentation skills and comfortable in presenting before peers and clients.

• Strong sense of initiative and attention to detail.

• Knowledge of requirements management software.

Other Qualifications

• Post-secondary degree or diploma related to computer science, statistical analysis, mathematics or Commerce/Business Administration.

What Majesco Offers:

Majesco is committed to equal pay and transparency.  The annual base salary range for this position is $105,000 - $125,000.  

Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors.  Majesco considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as market and business considerations when making compensation decisions.

At Majesco, we offer a comprehensive employee benefits package with most coverage starting on day 1. Our benefits package includes, but is not limited to: Medical, dental & vision insurance; employer-funded HSA coordinating with a high-deductible health plan; FSA; short-term/long-term disability; Life/AD&D insurance; 401(k), flexible time off, paid sick days & 11 paid holidays; paid parental/bonding leave; career anniversary leave, and other voluntary benefits.

Majesco is a leading insurance solutions and services provider. 

Majesco's software for core insurance functions include Policy Administration, Underwriting, New Business Processing, Billing, Claims, Product Modeling, Incentive Compensation and Producer Life cycle Management. Additionally, Majesco offers consulting and insurance specific IT services for testing, data conversion, data-warehousing/BI, mobility, enterprise integration and BPM. Majesco specializes in connecting people and business to insurance in ways that are innovative, hyper-relevant, compelling and personal.  Our technology, expertise and leadership helps insurers modernize, innovate and connect to build the future of their business – and the industry – at speed and at scale.

Majesco is an inclusive equal opportunity employer and complies with federal, state and local laws regarding equal employment opportunity. Qualified applicants are considered without regard to race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity or expression, citizenship status, military status, genetic information, or any other basis protected by federal, state and/or local employment laws. 

If you require accommodations or assistance to complete the online application process, please contact reasonableaccommodation@majesco.com and identify the type of accommodation or assistance you are requesting and your contact information.  Do not include any medical or health information in this email. This email alias is not for the general submission of application materials and any application materials submitted through this alias will not be considered. In addition, Majesco will not provide a response to inquiries made to reasonableaccommodation@majesco.com that are not related to accessibility of the online application system by persons with disabilities.

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