Senior Business Analyst, Digital Solutions - Remote

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The Sr. Digital Solutions Business Analyst provides guidance to their pillar or departments around enhancements and implementation of Digital Solutions products. They possess the business understanding needed to identify - define Pillar/Departmental direction, requirements, and gaps. They are a key member of the Digital Solutions team and align with cross functional teams such as other Pilar and Departmental teams to provide input on implementation of technical projects. They work closely with product owners, software developers, administrators, solution architects, and testers. Accountable for prioritizing release items and coordinating Pillar and Departmental Product releases.

This role requires a broad understanding of ACS business processes, products, platforms, integrations, and architecture to provide feedback on business process/software solutioning and implementation. They are also responsible for supporting system development needed within enterprise-wide pillar and departmental business processes that create high quality experiences for staff and customers, while driving revenue, , and mission delivery. They require limited direction from their manager and can make decisions independently. They support specific Pillar and Departmental products of the Digital Solutions Roadmap project execution through requirements gathering, user stories, documentation, system demos, business process workflows as assigned.

This role ensures that ACS enterprise project updates are shared with business owners of his/her projects. This role will support new Digital Solutions products and system implementations and enhancements that impact Pillar and Department stakeholders from the initial discovery phase to post-launch. Support of implementations and enhancements requires a high level of project and communication skills, attention to detail, problem solving, decision making and a willingness to learn.

The Sr. Digital Solutions Business Analyst will directly support the VP or Director, Digital Solutions of their Pillar or Department in the training documentation updates needed for ACS users within new implementations and enhancements.

MAJOR RESPONSIBILITIES

• Establish and maintain collaborative relationships with Digital Solutions product vendors and partners and provides feedback of partner performance.

• Provides business …