Senior Bot Developer - US: Remote

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
We are looking for an enthusiastic Bot Systems Software Senior Developer, located anywhere in the US, with expertise in Chat and Voice Bot solutions, NLP, cloud services configurations, backend integrations, Java, JavaScript and Python to join our growing Multi-Channel Solutions team.  As a Bot Developer, you will have hands-on exposure to a wide range of technologies and will be responsible for providing technical solutions to meet the various needs of our clients. You will enjoy involvement in the full-life-cycle of an implementation project, while interacting closely with the client to meet specific needs throughout the process.  You will work as part of a team of professionals that play a key role in implementing solutions and delivering results. 

What You'll Be Doing

• Interpret and analyze business requirements to identify risks and design appropriate solutions
• Develop and assess the capabilities and limitations of the applications and technologies and recommend alternatives and solutions
• Provide guidance for business decisions from a technical perspective on such issues as performance, scalability, reliability, and security
• Collaborate with project team members to provide input to design specifications related to speech application
• Develop Chat/ Voice applications using AI services
• Integrate to backend systems such as web services, databases and reporting
• Develop customized language models for voice applications

What You'll Bring to the Role

• 4 to 6+ years of experience in chat and voice AI service technologies
• 2+ years of experience in Natural Language Processing solution design and development
• 3+ years of …