Senior Billing Analyst
Virtual Office, United States
C1 Company Overview
C1: 1 Contact, 1 Connection, 1 Choice
C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.
Overview
Summary
The Senior Billing Analyst has the responsibility of processing timely and accurate customer invoicing of equipment, software, maintenance, and/or services. The Senior Billing Analyst will ensure all system tools are updated to generate billing that is accurate and meets contractual requirements. This position also serves as a mentor to the billing team and support to the billing manager.
Responsibilities
Essential Functions
- Reviews orders for completeness and accuracy and interfaces with various departments in researching, compiling, and reconciling data to ensure accurate billing
- Processes billing out of NetSuite by transferring charges in a pending billing status to an invoice
- Works independently to identify, research, and resolve billing discrepancies as well as inquiries from internal and external customers
- Handles the billing of more complicated and detailed agreements
- Billing responsibilities will consist of specialized billing processes or tasks, including Public Sector and/or E-Rate orders
- May be involved in process improvement projects and/or workstreams
- Provide training and support to others as needed
Qualifications
Required Qualifications
- Two year college degree in Accounting or related field, or billing experience of at least 8 years
- Working knowledge of basic accounting principles
- Proficiency in Word, Excel and Outlook
- Excellent verbal and written communication skills
- Ability to prioritize and multi-task
- Strong organizational skills and attention to detail (accuracy)
- Strong teamwork skills
Desired/Preferred Qualifications
- Four year college degree in Accounting or related field
- Experience in Oracle NetSuite
- Billing experience that is complex in nature
- E-Rate/Public Sector billing experience
Additional Information
C1 BENEFITS* 401(k) Plan (35% employer match per dollar up to 10% employee contribution)* Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes comprehensive member advocacy; and Kaiser)* HSA with + Employer Contribution* In-vitro Fertility (treatment coverage)* Dental* Vision (2 plans: 12-month and 24-month frames allowance)* FSA Plans (Healthcare, Dependent care and Limited Purpose)* Pre-tax Commuter Plans* Employer-paid Life Insurance* Employer-paid Short + Term Disability* Long Term Disability (2 plans: Employer-paid and Self-paid with non-taxable claim payments)
* Paid Parental Leave (4 weeks at 100%)* Employee Assistance Plan* Voluntary Life Insurance* Legal/ID Theft Plans* TeleHealth Options* Wellness via Omada Health (healthy living solution)* Travel Assistance* Business Travel Accident Coverage* Employer-paid Pet Telehealth* Accident Insurance* Critical Illness Insurance* Hospital Indemnity Insurance* Volunteer Time Off
* On Demand Pay (Daily Pay)
Work EnvironmentAbility to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.Physical EnvironmentPhysical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.Other Duties/ChangesThis job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.EEO StatementC1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm<http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm>
Pay Range
$60,000 - $80,000
Base pay ranges are estimated. Actual base pay will be based on education, experience, location, certifications, skill set, and any other relevant factors. Incentive/variable pay opportunities are in addition to base pay.
Notice of E-Verify Participationhttps://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf <https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf>Right to Workhttps://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf<https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf>
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Job Profile
401(k) match Dental Employee assistance plan FSA plans HSA In-vitro fertility treatment Life Insurance Medical coverage Paid parental leave Telehealth options Vision Volunteer time off
Tasks- Ensure billing accuracy
- Mentor billing team
- Plan
- Process customer invoicing
- Provide training
- Resolve billing discrepancies
- Train others
Accounting Attention to detail Billing Communication Communications technology Compliance Data Technology Excel Invoicing Maintenance Netsuite Oracle Oracle NetSuite Organizational Outlook Process Improvement Teamwork Training Word
Experience8 years
EducationAssociate degree Bachelor's degree Business College degree IT
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9