Senior Associate, Technical Analyst

Location Designation: Hybrid - 3 days per quarter 

As part of our Technology organization, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's technology landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company's success.
Role Overview:
As a Technical Analyst in New York Life’s technology organization, you will serve as a liaison between the business or functional community and the Technology organization to provide technical solutions that meet user needs.
What You’ll Do:
• Ensure high-quality software delivery by planning, implementing and automating QA testing
• Responsibilities include developing test plans, creating test cases, writing test automation code, and reporting results
• Plan and implement testing (e.g., regression, functional, data validation, system integration, load, or performance tests) for new and existing functionality
• Work closely with development teams to design testing strategies and integrate testing into the development process
• Plan, create, execute, and automate test cases, working with business partners, developers, and other stakeholders
• Document and analyze test results and recommend corrective action
• Isolate, reproduce, manage, and maintain defects and test case databases, and verify fixes
What You’ll Bring:
• Ability to identify opportunities to reduce testing time and effort by automating repeatable tests
• Understanding of how to apply automated testing approaches such as model-based testing or record-and-replay
• Experience defining and champion quality and testing best practices among development teams
• Capable of strong collaboration and information sharing  with other software QA engineers, e.g., by participating in a community of practice
• Ability to engage and communicate effectively with stakeholders
• familiarity with Agile methodologies and practices
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
Required Skills:
• Bachelor’s degree in computer science or a related field
• Relevant experience in software development, depending on the role (junior, mid-level, senior)

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Pay Transparency

Salary Range:  $95,000-$162,500 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Diversity Promise

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

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Job Requisition ID: 91346