Senior Analyst, Physician Payments

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

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THE JOB: Senior Analyst, Physician Payments

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $90,640 - $113,330

Reporting to the Manager, Family Physician Payments, the Senior Analyst will provide analytical and operational leadership to support the delivery of FPSC payment programs, the implementation of the Longitudinal Family Physician (LFP) Payment Model, and other projects as needed.

The Senior Analyst will apply analytical skills to prepare economic and financial analyses, including forecasting, budgeting, and modeling. The role involves synthesizing and evaluating quantitative and qualitative data from multiple sources. The Senior Analyst will apply communication skills to prepare written and verbal communication to inform policy development and decision making. The Senior Analyst will apply project management and coordination skills to ensure project deliverables are advancing in a timely manner. The Senior Analyst will exercise professional acumen and tact when communicating with physicians on complex and sensitive matters. The Senior Analyst will develop and sustain collaborative relationships with colleagues within and across teams, leadership, and external partners/stakeholders such as Ministry of Health, divisions of family practice, and health authorities.

As examples, the day-to-day activities of the Senior Analyst may include (but not limited to) preparing and presenting economic or financial analyses to improve decision-making, working with internal/external stakeholders to implement business and administrative processes, and interpreting program policies to directly support physicians inquiring about payment programs.

To be successful, the Senior Analyst must be proficient in using statistical software to prepare economic/financial analyses and in translating technical material to various audiences. In addition, the Senior Analyst must demonstrate attention to detail, communicate verbally and in writing, coordinate/deliver on project deliverables, and cultivate collaborative relationships with internal and external colleagues and stakeholders.

WHAT SUCCESS LOOKS LIKE

Analytical Thinking (A):

• Determines criteria for assessing issues and opportunities. Establishes clear goals and priorities needed to assess performance.
• Identifies relationships and linkages between different information sources. Anticipates issues that are not readily apparent on the surface. Identifies root causes and effects. Establishes clear goals and priorities.
• Anticipates potential problems and develops solutions needed to resolve them. Systemically analyzes relationships between apparently independent problems and issues.
• Reviews and cross reviews reports. Identifies trends as well as isolated events. Translates analytical reports into management presentations, and provides guidance to resolve issues.
• Anticipates the possible outcome of potential solutions. Identifies areas of significant concern or opportunity. Probes and initiates research to identify critical problems.

 Communication for Results (A):

• Converses with, writes reports for, and creates/delivers presentations to all levels of colleagues and peer groups in ways that support problem solving and planning. Seeks a consensus with business partners.
• Debates opinions, tests understanding, and clarifies judgments. Brings conflict into the open empathetically.
• Explains the context of multiple interrelated situations, asks searching, probing questions, and solicits expert advice prior to taking action and making recommendations.

Problem Solving (A):

• Diagnoses problems using formal problem-solving tools and techniques from multiple angles and
• probes underlying issues to generate multiple potential solutions. Proactively anticipates and prevents problems.
• Devises, facilitates buy-in, makes recommendations, and guides implementation of corrective and/or preventive
• actions for complex issues that cross organizational boundaries and are unclear in nature.
• Identifies potential consequences and risk levels.
• Seeks support and buy-in for problem definition, methods of resolution, and accountability.

Thoroughness (A):

• Identifies potential areas of conflicting priorities and vulnerability in achieving standards.
• Reviews department’s progress against established goals, objectives, service level targets, and project milestones.
• Supports others in achieving deliverables by efficiently allocating resources and providing common organizing systems, techniques, and disciplines.
• Maintains a proactive work review and approval process prior to assignment completion.
• Solicits internal and external customer evaluation of performance and devises measures for improvement.

Building Relationships (A):

• Provides informal functional leadership of peers and lower levels as a technical expert; may lead small project working teams; may oversee the work of outsourced, independent contractors.
• Shares ideas, issues, and opportunities with members of personal network. Seeks referrals from others with relevant expertise and influence.
• Attends and maintains relationships with relevant formal and informal professional groups and organizations.

Doctors of BC Team Member:
Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to other’s wellbeing.

 WHAT YOU BRING

• Master’s Degree in a related field and 3+ years of recent related experience in economic and/or financial analysis or an equivalent combination of education, training and experience.
• Proficiency in using software such as (but not limited to) R and Tableau to run economic/financial models, visualize data, create dashboards, and manage data workflows.
• Proficiency in using advanced Microsoft Excel functions, including pivot tables, complex formulas, and data visualization.
• Experience handling datasets, including cleaning, managing, and transforming datasets to ensure accuracy, consistency, and readiness for analysis/reporting, an asset.
• Experience applying operations management principles, including process analysis and workflow optimization, an asset.
• Ability to translate technical information to various audiences.
• Excellent writing skills and experience developing clear, concise and comprehensive correspondence and other documents.
• Effective interpersonal, oral and written communication and relationship management skills with strong attention to detail.
• Excellent skills in critical thinking and analysis, meeting facilitation, verbal and written communications, and interpersonal interactions.
• Strong analytical skills and ability to apply problem solving skills with a high degree of tact and diplomacy.
• Project management experience, including implementing timelines, estimating and monitoring budgets, and identifying risks.
• Strong client/customer service orientation.
• Demonstrated ability to work independently and as a member of the team.
• Experience working in the BC health care system or general knowledge of the BC health care system is an asset.
• Previous success working in dynamic, challenging and ambiguous environments, an asset.

Doctors of BC thanks all applicants; however, only those selected for an interview will be notified.

Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We do not discriminate against any applicant regardless of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, socio-economic background, political beliefs and affiliations, family circumstances or other irrelevant distinction.