Senior Analyst - Instructional Designer - Work From Home

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary
In Clinical and Government Services Learning and Innovation, the Instructional Designer is dedicated to creating impactful learning experiences tailored to the needs of colleagues and leaders, ensuring customer success. As an initiative-taking collaborator, they draw from a solid foundation in adult learning theories and learning tools. They work closely with subject matter experts and business leaders, ensuring training solutions reflect current and future operational goals. Their consultative approach aids in translating intricate business concepts into accessible and effective learning materials, enhancing colleague proficiency and effectiveness.

Required Qualifications

Knowledge Of:

• Adult learning theories and principles.
• Instructional design models. Methodologies, and modes of accessibility.
• Basic project management and principles
• 2 years’ experience using eLearning tools and design software, such as, Articulate360, Vyond, etc.
• Knowledge of working with online meeting and collaboration tools, such as WebEx, Microsoft Office Team, Zoom, etc.

Skill In:

• Creating engaging learning materials.
• Utilizing multimedia and graphics to enhance learning experiences.
• Effective communication skills with great attention to detail and ability to provide feedback.
• Excellent/professional verbal and written communication skills

Ability To:

• Analyze learning needs and create aligned solutions.
• Manage time and prioritize tasks effectively.
• Adapt to feedback and adjust designs accordingly.
• Present in front of small or large groups of varying levels, ages, and skillsets.
• Learn fast on a job and willingness to learn complex, technical systems
• Work effectively in a team environment and cross functionality across teams
• Manage multiple projects simultaneously, ensuring timely delivery and quality of content.
• Maintain open communication with stakeholders, updating them on project progress and addressing concerns.

Preferred Qualifications

Knowledge Of:

• Advanced eLearning tools and technologies
• Pharmacy, PBM, and/or healthcare industry
• Various learning management systems and learning content management systems

Skills In:

• Advanced graphic design and multimedia integration
• Building complex branching scenarios, simulations, or gamified learning experiences.

Ability To:

• Design for diverse and geographically dispersed audiences.
• Translate complex concepts into simple, engaging learning materials.
• Continuously update skills based on industry trends.

Education

High School Diploma or General Equivalent Development (GED)

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.