Senior Account Manager - Remote

🌎 About UsAt TeamSnap, we believe when the world connects through sports; the world becomes better. TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. We also believe our jobs should excite us, our teammates should support us and our bosses should inspire us. We empower our people to bring big ideas and tiny egos, landing us on Outside Magazine’s list of “Best Places to Work" and Built In’s “100 Best Remote-First Places to Work."
TeamSnap is seeking a Senior Account Manager who will establish strong relationships with TeamSnap’s Sports Organization customers, ensure high retention and growth through subscription upgrades and product upsells. Ideal candidates have strong B2B relationship management skills and a consultative sales approach while being a collaborative teammate, who loves to make everyone better.
What Makes This Different From Other Account Management Opportunities?-You’ll be equipped with the latest tools such as Salesforce, Slack, Zoom, and ChurnZero.-You’re not in a churn-and-burn environment. We’ll support you with training and continuous coaching to be successful.-As a senior member of the new account management team, you will provide valuable feedback that helps drive the overall team strategy.

What You'll Do:

• You’ll manage a portfolio of accounts and be responsible for establishing strong relationships and hitting retention and upsell goals
• You’ll be running a variety of engagement campaigns into your portfolio of accounts to identify challenges, educate customers, and create growth opportunities
• You’ll run demos of TeamSnap platform to show the value of new products or add-ons
• You'll follow up with accounts that request more information on new products and/or join webinars to create new opportunities
• You’ll use data analysis to assemble account …