Senior Account Manager

Senior Account Manager, Energy Efficiency Programs 

Remote based out of Michigan

Ready to make a difference?
Come join our team as a Senior Account Manager supporting clean energy programs and under-served communities in Michigan. ICF is seeking a candidate with strong communication skills in the Metro Detroit area to build and manage relationships with building owners, customers, and key community stakeholders aligned with energy efficiency products and services. You’ll mentor junior field staff and design/implement program field strategies and plans. This position requires experience with energy auditing and in-field inspections. Other responsibilities include concerted outreach in scheduling and communicating with stakeholders. 

Working closely with the client and our nation-wide implementation team, you’ll focus on bringing energy efficiency and bill savings to customers including under-served communities, providing safer, more energy efficient homes, and ensuring energy grid stability in the greater Detroit area. 

Are you an experienced account manager, auditor, or field inspector with a track record of successful project execution? Do you possess strong communication skills, enjoy interacting with clients and community stakeholders, and have experience with or working knowledge of Energy Efficiency programs?  Do you enjoy working with a team of highly skilled, multi-disciplinary, and passionate team members, collaborating with national subject matter experts, and bringing it all together to deliver results for your clients? If so, then you have found the perfect job. Apply today! 
 
Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
• And many, many more (Ask your recruiter for more details!)

What you will be doing:

• Local travel requirements are from 40 to 60% of time 
• Mentor junior field staff and strategize stakeholder communication plans 
• Schedule and perform field quality assurance with customers who have recently participated in an energy efficiency project 
• Record field visits and communications in customer relationship management tool 
• Build industry relationships, provide insights to ensure that programs run efficiently and effectively and constantly respond to changing market conditions 
• Act as a liaison with architects, building owners, builders, contractors, and customers to stay apprised of the industry, understand trends and projections, and provide direction and insights to program teams  
• Collaborate with regional and national teams to provide national cohesiveness and bring efficiencies & best practices to your client’s programs 
• Assist technical and analytics teams …