Senior Absence Management Specialist

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

An overview of this role

As a Sr. Absence Management Specialist your role is crucial in managing and coordinating employee time away programs within GitLab. You will be responsible for ensuring compliance with relevant US and Non-US employment laws, company policies, and industry regulations to support our team members during their time away. You will play a critical role in supporting employees through their leave journey while maintaining compliance and efficient leave processes. Your dedication to accuracy, empathy, and effective communication will contribute to a positive employee experience.

• Hands-on responsibility for the day-to-day administration of all employee leave of absence programs.
• Ensures compliance with all leave of absence and employment laws across all countries in which we have entities by accurately completing all time away requests in a timely manner.
• Suggests both company and statutory policy and practice revisions as needed.
• Ensures the proper tracking of LOAs and identifies the process dependencies and suggests remediation of those dependencies.
• Acts as the team member’s first point of contact to facilitate a smooth departure as well as a smooth transition back to work.
• Answers tier-1 leave-related questions and concerns from Team Members.
• The first point of contact for Managers, People Business Partners, and other key stakeholders related to their team members’ time away requests.
• Administers ADA-related tasks related to all team members’ requested accommodations (medical, religious, work-related).
• Maintains LOA trend data and status reports as needed.

What you’ll bring 

• Strong verbal and written communication and problem-solving skills.
• Must exercise confidentiality and discretion in dealing with sensitive, complex, and time-sensitive time-away requests.
• Independent worker with strong organizational skills and attention to detail.
• Proven track record of adhering to and meeting strict deadlines.
• Experienced in learning and thriving in a constantly changing global environment and able to cultivate relationships across Global teams.
• Ability to learn and use GitLab tools.
• Aligns with GitLabs values.
• Experience using Google Sheets.

About the team

The Absence Management team supports …