Security Service Engineer - Ref24144

Service Engineer - London & Home Counties

FAFS Fire & Security specialise in designing, installing, commissioning and servicing automatic Fire Detection, Protection and Alarm Systems in and around Greater London. We are currently looking to appoint a new Service Engineer specifically covering the London region.

Basic Salary – £42,000 per annum subject to experience

Pension, Life Assurance & much more. – Please see our generous remuneration packages below

FAFS Fire & Security’s Service Engineer’s

Service Fire and associated systems in line with the current regulations. Liaising with relevant departments to ensure best practice and the most cost-effective solution. To complete and return all Company documentation and certification to comply with the Company’s ISO 9001 systems and procedures. To work as a team with colleagues and Service Manager to enhance the Company’s reputation in quality and customer service. To work as a team with colleagues and Service Manager to enhance the Company’s reputation in quality and customer service.

• Carry out scheduled routine servicing in a timely, efficient, and cost-effective manner in line with our Company’s quality standards
• Carry out all other necessary works required at customer premises in accordance with our Company’s quality standards
• Support the rota schedule as required to maintain a reliable and responsive out of hours service for our customers
• Effectively communicate with our customers to ensure a good understanding of system and site status, particularly system defects that affect its correct function
• Indicate to our client’s customers any Fire Safety information relevant to the site
• Plan own work, including routine service/maintenance visits, emergency call out requirements and remedial repairs and minor additions to existing installations in line with service administration guidance
• Ensure legible and timely completion of our clients’ paperwork as required
• Be responsible for the management and security of own equipment stock in an efficient and economical manner by determining stock levels in relation to work activities and ordering stock items as and when appropriate
• Operate in accordance with our client’s requirements, Company and customer’s quality standards and health and safety requirements
• Discuss and recommend suggestions for system/service improvement with Line Manager

Requirements

Who We’re Looking For

FAFS Fire & Security recognise that our exemplary service can only be maintained by compliance to and the surpassing of British and European Standards which can only be effected through the continuous professional development of all team members, …