Security Operations Manager

Location: United States (Remote)

About Worldly

Worldly is the world’s most comprehensive impact intelligence platform — delivering real data to businesses on impacts within their supply chain. Worldly is trusted by 40,000 global brands, retailers, and manufacturers to provide the single source of ESG intelligence they need to accelerate business and industry transformation.

Through strategic and meaningful customer relationships, Worldly provides key insights into supplier performance, product impact, trends analysis, and compliance. When a company wants to change how business is done, we enable that systemic shift. 

Backed by a dedicated global team of individuals aligned by values, Worldly proudly operates as a public benefit corporation with backing from mission-aligned investors. Want to learn more? Read our story.

About The Role

The Security Operations Manager will be responsible for the daily operations of Worldly’s security infrastructure, including its assets, data, and personnel. The Manager will own Worldly’s security policies, ensure security practices are compliant with these policies, and drive the continuous improvement of these policies and practices. 

What You'll Do

• Maintain and continuously improve Worldly’s security posture

  • Plan and execute annual security audits

  • Monitor and address daily security needs on Worldly’s security compliance platform

  • Maintain and update Worldly’s security policies

  • Respond to customer security questionnaires and steward Worldly’s internal security knowledge base

  • Build Worldly’s security roadmap–including the maintenance and/or addition of new security, privacy, and governance frameworks–and project manage the execution of this roadmap

• Own Worldly’s security risk management practice

  • Perform an annual risk assessment with risk owners, update the resulting risk treatment plan, and build new practices and SOPs as needed

  • Continue to improve and develop Worldly’s security response plans

  • Manage Worldly’s business continuity and disaster recovery plan, partnering with DevOps to complete periodic tabletop exercises and incident response and disaster recovery simulations

• Collaborate with cross-functional teams to complete other security-related tasks and projects as needed

• Improve Worldly’s subcontractor management approach and ensure its compliance with our data processing agreements (DPA)

• Manage Worldly’s internal ITIL & ITSM, partnering with the Infrastructure team and maintaining compliance with Worldly’s security policies

  • Oversee Worldly’s asset management and MDM practices (US and International)

  • Monitor internal ticket management practices and support

  • Support access control compliance through onboarding and offboarding of employees and bi-annual access review on existing employees 

• Other duties as assigned related to security management

We'd Like to See

• We believe a successful security operations manager has:

  • 3-5 years …