Security Customer Assurance Manager
Remote, United States
Datavant is a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. We are a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500+ real-world data partners.
By joining Datavant today, you’re stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We hire for three traits: we want people who are smart, nice, and get things done. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs.
As a leader within the larger Information Security organization, your mission is to help lead your portion of GRC to the next level of evolution at Datavant, with a focus on delivering high-quality service for our customers. You have deep expertise in developing and implementing security, audit, and compliance customer-facing programs. You love working cross-functionally with many stakeholders, including internal and external customers, to devise scalable solutions to compliance challenges and obligations. You will join our team in leading the security customer assurance program.
You will:
- Lead a team of security and compliance professionals, responsible for delivering on our customer assurance activities with a focus on customer trust and satisfaction
- Liaise with customers and auditors, articulating control implementation, and describing considerations for applying security and compliance concepts to a technical environment.
- Develop an understanding of regulatory requirements and communicate how Datavant control activities meet customer obligations
- Set and reinforce strategic direction, translate audit and compliance roadmaps for customers, monitor progress, coordinate improvement efforts internally and externally, and assess process-improvement effectiveness
- Work cross-functionally with GTM, Security, Legal, Compliance, Privacy, Product, Engineering, and Operations on customer requests and requirements ensuring customer satisfaction
- Communicate clearly and effectively by establishing frequent modes, cadences, and methods with various stakeholders including executive leadership, customers, and the Board of Directors, ensuring ongoing measurement of effectiveness
- Coach your team, holding them accountable for delivery excellence, continuous improvement, and provide clarity and mentorship …
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Remote-first team
Benefits/PerksCareer growth opportunities Collaborative team environment Equal Employment Opportunity employer High-autonomy culture Remote-first company Remote-first team Remote work
Tasks- Coach team
- Continuous Improvement
- Monitor progress
- Set strategic direction
- Work cross-functionally
Audit Audits Collaboration Compliance Continuous Improvement Cross-functional Collaboration Customer Satisfaction Data logistics FedRAMP Healthcare Healthcare industry HIPAA HITRUST Information security ISO 27001 Leadership Mentorship NIST 800-53 Operations PCI Process Improvement Risk Management Security SOC 2 Stakeholder management Team Leadership
Experience5 years
CertificationsFedRAMP HIPAA HITRUST ISO 27001 PCI SOC 2
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9