Scan Center QC Specialist (Remote in UT)

Description

Description

Shifts: 5-hour flex shifts, 25 hours per week Monday - Friday

Daytime: 8am – 4pm (5 hours flex)

Evening: Same 5pm – 1am (5 hours flex)

Meet virtually for training – 3 days (4 hours a day)

Pay: $14.00 hour during training. Pay increases with performance reviews each 90 days up to $15.00 hour.

Location: Remote but must reside in Utah.

The Document Image Quality Control Specialist is responsible for data and image quality monitoring, evaluation, and calibration scoring. This position is a critical factor in improving product quality.

Responsibilities

• Document Entry QC Specialist oversees all aspects of quality assurance including monitoring, evaluation, and calibration scoring
• Inspect scanned documents for discrepancies, imaging quality, and more
• Reviews and edits document scans to fit company standards
• Assist in developing and maintaining a document quality control process
• Monitor calibration of scanned documents
• Assist management with coaching, training, and development of data entry operators
• Assists with training and educating data entry agents and team members on the quality control process
• Track and identify reoccurring adherence problems and improvement opportunities in relation to document image scanning
• Analyze quality and performance trends
• Responsible for scheduling, facilitating, and documentation of regular improvement meetings

Requirements

• Demonstrated experience in solving problems and working with raw data
• Ability to effectively communicate with co-workers, internal departments, and clients in a professional manner
• Dependable in meeting deadlines with accurate and complete information
• Ability to be detail-oriented and accurate in a fast pace environment
• Experience with Microsoft Office software with emphasis on Excel, Word

Employment is contingent upon completing and passing a background check and drug test. MetaSource is an equal opportunity employer.