Salesforce Project Manager

SFI is searching for a Salesforce PM to join our team to support a stable multi-year client program. This is a full-time position (with benefits) and is fully funded. The candidate will manage a project to maintain and operate an enterprise Salesforce infrastructure and provide necessary maintenance and service desk support for Salesforce solutions.

• BS or BA in CS, CIS, EE, Math or equivalent technical studies.
• 5 years overall IT project management experience
• PMP or 8 years of experience total in project management
• 3 years of experience in Salesforce project management
• Deep understanding the Salesforce platform, including its architecture, data model, customization capabilities and integration points with other systems
• Familiarity with Salesforce automation tools like Process Builder, Flows, and Apex
• Strong written and verbal communication skills to interact with high-level federal officials
• Proactive problem solver with good planning and organization skills

Desired Skills and Qualifications

• Experience working with grants management systems or the Salesforce Grants Management tool including its configuration, customization, and integration with other systems
• Experience working in an Agile or SAFe environment
• Federal Salesforce PM experience

Primary Responsibilities

The Salesforce PM responsibilities may include but are not limited to:

• Oversee or guide the development of custom Salesforce solutions tailored to the unique needs of grants management in the federal context
• Provide strategic guidance on Salesforce integration with existing client systems, ensuring that new implementations align with organizational strategic goals and IT infrastructure
• Manage pilot programs, particularly in high-stakes environments where outcomes can influence broader adoption
• Motivate, mentor, and guide Tier 1 and Tier 2 technicians, ensuring that they have the resources and support needed to perform their tasks
• Develop and implement a Program and Project Management Plan for each task that identifies the management strategies to be followed and goals to be achieved
• Host standing weekly, Program Manager meetings to review the project schedule, plan and track work, identify and remove barriers, and identify and assign owners and due dates to action items
• Provide progress updates to project sponsors and key stake holders, including managing Program
• Directors, the Communication Specialist, and the federal PM’s via status meeting and reports
• Communicate clearly with both technical teams and non-technical stakeholders, ensuring that everyone is aligned with the project goals

Non-technical activities

• Managing projects using Agile, Scrum, or Scrumban methodologies to align with client’s project management practices and ensure effective delivery of project milestones
• Strong organizational skills to plan …