Salesforce Architect – Remote

Salesforce Architect – Remote 

Embark on the next step in your career journey with Direct Travel!  

As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for The Perfect Trip. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you’re passionate about innovation and ready for what’s next, we’d love for you to join us! 

The Salesforce CRM Architect will be responsible for designing, developing, and implementing scalable Salesforce solutions that align with our business goals. This role requires deep knowledge of Salesforce architecture and cloud technologies, with a focus on Salesforce CRM applications, integrations, and customizations. Direct Travel’s Salesforce Architect will lead projects, work closely with our Sr. Director of Sales Operations, offer strategic guidance, and collaborate with cross-functional teams to enhance our CRM capabilities. 

Expedition Expectations 

• Architecture Design: Develop and design scalable and secure Salesforce CRM architectures that support business processes and objectives.
• Customization: Configure and customize Salesforce to meet business needs, including the development of custom objects, workflows, triggers, and more.
• Integration Management: Design and manage integrations between Salesforce and other enterprise systems (ERP, Marketing Automation, etc.).
• Technical Leadership: Provide technical leadership on Salesforce projects, guiding developers and ensuring best practices in coding, testing, and implementation.
• Requirement Gathering: Collaborate with stakeholders to gather requirements, analyze business processes, and define technical specifications for Salesforce solutions.
• Data Management: Work closely with our Chief Data Officer to ensure effective data management strategies within Salesforce, including data migration, data quality, and data governance.
• Security and Compliance: Audit, design and implement enhanced security protocols to ensure that Salesforce CRM adheres to organizational security standards and compliance regulations.
• Continuous Improvement: Identify opportunities to improve Salesforce performance, scalability, and functionality, staying updated with Salesforce product releases and features.
• Documentation: Maintain thorough documentation of system architecture, integration points, custom code, and configurations.
• Support: Provide ongoing support and troubleshooting for Salesforce issues, ensuring minimal system downtime.

Passport to Success 

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Salesforce Certifications: Salesforce Certified Technical Architect …