Salesforce Administrator

As an Entry Level Salesforce Administrator at Business Wire, you will play a key role in supporting and optimizing our Salesforce platform. This position involves assisting with various projects and tasks related to Salesforce and contributing to the continuous enhancement and efficiency of our Salesforce environment.
The ideal candidate will possess hands-on experience with Salesforce and a solid understanding of its standard features, including Flows, Process Builders, and Validation Rules. A strong technical background and proven problem-solving abilities are essential for this role.
Your contributions will be crucial in expanding and refining our Salesforce infrastructure to better support the needs of Business Wire.

What You Will Do

• Manage users, permissions, and security settings for Salesforce.
• Collaborate with stakeholders to create and modify customizations, ensuring alignment with Salesforce best practices.
• Maintain and develop reports and dashboards that effectively meet business needs.
• Troubleshoot and debug potential issues related to Salesforce Operations.
• Create and modify fields, page layouts, objects, flows, validation rules, email alerts, and process builders to align with business needs.
• Assist in the installation and confirmation of Managed Packages as needed.
• Provide end-user support, including training and troubleshooting assistance.
• Collaborating with other Admins and Users, creating and implementing solutions to best serve business needs.
• Help maintain a clean and efficient Salesforce environment by removing or archiving obsolete components including but not limited to fields, picklist values, and flows.

What You Will Need

• Strong understanding of Salesforce, Sales Cloud, and CRM best practices.
• Strong understanding with creating, modifying, and debugging Flows and Process Builders.
• Strong understanding of user permissions and user management within Salesforce.
• Strong analytical skills with the ability to collect, organize, and analyze information with attention to detail and accuracy
• Excellent communication skills, enabling effective collaboration with team members and end users.
• Proficiency in implementing Manage Packages and integration to service business needs.
• Strong Organizational skills with the ability to prioritize tasks.
• The ability to work in a face-paced environment
• 1+ year(s) of Salesforce Administration experience

What We Offer

• The base salary range for this position is $72K to $80K/year.  Offered salary will be determined by several factors, including but not limited to: applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data.  Business Wire reserves the right to modify this salary range at any time.


• Business Wire’s total rewards include:
• Ability to work remotely
• Excellent health benefits that begin on your first day of employment
• $100 monthly fitness allotment, a tuition reimbursement program, and enhanced mental health resources
• 401(k) plan with generous company match, and annual profit sharing contribution (subject to company performance)
• PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more!

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