Salesforce Administrator

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
In this role, you will be a key member of our growing Salesforce team (comprised of engineers and admins).This role is for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback from various business units, designing scalable best practice solutions, and managing the product road map. Our Salesforce user experience is a top concern, and as such our Salesforce Administrators facilitate all aspects of user management including support tickets, training, and designing solutions with user satisfaction as a priority.  
This role requires a good understanding of the Salesforce platform, and a desire to continue to learn new things in Salesforce. Our Salesforce Administrators must understand both our current setup and our business objectives, to quickly identify areas of improvement. The Salesforce Administrator should be comfortable with change management and governance, communicating, prioritizing, and managing all aspects of a Salesforce project. The ideal candidate will be comfortable working in a team environment, with stakeholders at all levels and can translate technical information into layman’s terms, clearly explaining design options and their potential impact. 

How you'll add value:

• User and license management including new user setup/deactivation, roles, profiles, permissions, public groups, sharing rules etc. 
• Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports. 
• Sandbox environment management. 
• Identify and gather requirements, translating into best practice, scalable solutions with a focus on user experience. 
• Identify unused or underutilized platform features. 
• Collaborate on R365’s Salesforce platform roadmap by working with the Salesforce team and stakeholders to define priorities. 
• Own the communication of any platform changes to end users and stakeholders. 
• Data management to improve R365’s Salesforce data quality, implementing rules and automation as needed. 
• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer. 
• User support tickets through Salesforce Cases and Slack/Jira. 
• Monitor and improve user adoption. 
• New user and ongoing user training. 
• Technical documentation. 
• Working with …