Sales Technology Salesforce Support Associate, Growth Enablement Team, Remote

Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients, individuals and communities. We’re helping our clients find new ways to drive growth, enhance business performance and sustain leadership in the markets they serve. And, we’re developing strategies and implementing solutions that enable the transformative change they need to own their future.

As a member of the Huron corporate team, you’ll help to evolve our business model to stay ahead of market forces, industry trends and client needs. Our accounting, finance, human resources, IT, legal, marketing and facilities management professionals work collaboratively to support Huron’s collective strategies and enable real transformation to produce sustainable business results.

Join our team and create your future.

We are seeking a highly skilled and motivated Associate Salesforce Administrator to join our team. This role will be responsible for managing Salesforce initiatives, coordinating with Salesforce IT, and resolving Salesforce-related issues. The ideal candidate will have a strong background in Salesforce administration and project management and excellent problem-solving skills.

Key Responsibilities

• Project Management: Support and complete Salesforce projects, ensuring timely delivery and alignment with business objectives.
• Salesforce Administration: Perform daily administration and support of Salesforce, including managing user setup, profiles, roles, customization of objects, fields, record types, page layouts, and validations.
• Issue Resolution: Troubleshoot and resolve Salesforce issues in coordination with other Salesforce SMEs and the Salesforce IT team, ensuring minimal disruption to business operations.
• Data Management: Help review data for integrity and complete data management tasks, including data imports, data cleansing, and data quality initiatives.
• User Training and Support: Support training efforts and questions from Salesforce users, ensuring they are equipped to use the platform effectively.
• Process Improvement: Support the implementation of process improvements to enhance the efficiency and effectiveness of Salesforce operations.
• Documentation: Maintain comprehensive documentation of Salesforce configurations, customizations, and processes.
• Collaboration: Work closely with cross-functional teams, including Sales, Marketing, and Customer Service, to understand their needs and provide Salesforce solutions.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Minimum of 3 years of experience as a Salesforce Administrator.
• Salesforce Administrator certification preferred.
• Proven experience in project management, with the ability to manage multiple projects simultaneously.
• Strong understanding of Salesforce best practices and functionality.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.
• Proficiency in …