Sales Support Analyst

POSITION OVERVIEW

dormakaba is seeking a Sales Support Analyst based remotely in the Continental US. The Sales Support Analyst is responsible for collaborating with the field sales team to develop a high-volume of quotation documents that balance the needs of the market with the needs of the business. They will work with Sales management and finance to identify challenges, communicate trends and use Salesforce.com data to support long-term solutions for the group.

HIRING SALARY RANGE: Base Salary $60,000 - $75,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. Please visit our career site for more information on benefits

WHAT YOU WILL DO

• Process a large volume of quotes with precision for the sales territory
• Provide backfill support for sales as needed
• Review quotes and resolve potential issues that could delay approval and order processing
  • Ensure discounting practices align with company objectives while maintaining positive customer relationships
  • Verify Delegation of Authority processes have been considered prior to the issuance of quotes

• • Identify and resolve configuration or SAP errors that could affect quote processing during order entry
• Utilize Salesforce.com to validate quotes, ensuring the information is accessible for the sales teams
• Coordinate with all internal and external support functions

WHAT WE REQUIRE

• High School diploma or equivalent
• 2+ years in Sales and/or Marketing, including strong data entry skills, with a record of demonstrated achievements as inside sales coordinator/customer service with a focus on the New Construction Market
• Proficient knowledge of PowerPoint, Excel, Word, Outlook

WHAT WE PREFER

• Bachelor’s Degree in Business, Marketing, or related technical field
• Experience with Salesforce.com and database management

WHAT WE OFFER

• Taking Care of our Employees on Day One with Medical, Dental, Vision, Life and Disability Insurance coverage options.  No waiting periods!
• Your health is our priority, we offer Medical Wellness Programs to aid in your well-being.
• Vacation and Personal Time Off
• We support your growing family; we provide Parental Leave for Moms and Dads!
• Wisely plan for your future with our 401k Matching plan beginning on Day One.
• Supporting your career development with our Tuition Reimbursement Program.
• Robust culture supporting internal advancement with our Learn and Grow Program.  
• Discover your best attributes using CliftonStrengths to pave the way for success at dormakaba.
• 24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests.
• Employee Assistance Programs
• Voluntary Legal Insurance
• Unlimited Referral Reward Bonuses
• Corporate Discounts for shopping, travel and more!

WHY JOIN DORMAKABA?

We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, and hotels, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important.  We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue Growing the Business, Growing Together, and Growing Ourselves. Build your career with us!

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