Sales Ops Lead - US / Canada - Remote

Who we are:

We are a leader in financial crime prevention. Using unparalleled device intelligence and behavior biometrics, we apply machine learning to detect and stop fraud before it happens. The platform includes tools for identity verification, fraud prevention and investigation, AML monitoring, and case management. Over 250 companies use Sardine to prevent fake account creation, social engineering scams, account takeovers, bot attacks, payment fraud, and money laundering. We raised $75M, led by Andreessen Horowitz Growth, XYZ Capital, Google Ventures, Visa, Activant Capital, Experian, and ING Ventures.

Our culture:

• We have hubs in the Bay Area, NYC, Austin, and Toronto. However, we have a remote-first work culture. #WorkFromAnywhere

• We hire talented, self-motivated people and get out of their way

• We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, or doctor's appointments for the sake of adhering to an arbitrary work schedule.

Location:

• US or Canada (From Home / Beach / Mountain / Cafe / Anywhere!)

• We are a remote-first company with a globally distributed team. So you can find your productive zone and work from there

About the role: 

As part of our team, you'll be instrumental in boosting our sales operations efficiency as we grow. Your role involves refining our sales processes and supporting our sales team's expansion.

Responsibilities:

Sales Operations Management

• Develop and implement best-in-class sales processes, tools, and methodologies.

• Manage the deployment, integration, and optimization of sales tools such as Salesforce, Boostup, and other relevant technologies.

• Collaborate with cross-functional teams, including Marketing, Accounts Management, Finance, etc., to ensure seamless integration of sales operations.

• Continuously evaluate and improve sales operations processes using data-driven solutions.

Sales Analytics and Reporting

• Design and implement comprehensive sales reporting and analytics frameworks to provide actionable insights to leadership and sales teams

• Analyze sales data to identify trends, opportunities, and areas for improvement.

• Develop and maintain sales dashboards, forecasting models, and performance metrics to track progress against goals.

• Collaborate with sales leaders to interpret data, identify key performance drivers, and develop strategic recommendations.

Sales Enablement and Training

• Partner with sales leaders to design and deliver training programs, ensuring sales teams are equipped with the necessary knowledge, skills, and tools to succeed

• Develop and manage sales playbooks, collateral, and other enablement resources to support the sales process.

• Facilitate knowledge sharing and best practice adoption across the sales organization.

An ideal candidate has:

• 5+ years of experience in sales operations in a B2B SaaS environment

• Experience with Salesforce administration and reports

• Proficiency in data visualization tools like Tableau or Sigma and data analytics with SQL

• Strong analytical and problem-solving abilities, with a knack for turning data into insights.

• Excellent communication and interpersonal skills

• Ability to thrive in a fast-paced environment and adapt to changing business needs - We are growing fast.

Compensation: Base pay range of $120,000 - $160,000 + Series B equity with tremendous upside potential + Attractive benefits

Benefits we offer:

• Generous compensation in cash and equity

• 7-years for post-termination option exercise (vs. standard 90 days)

• Early exercise for all options, including pre-vested

• Work from anywhere: Remote-first Culture

• Flexible paid time off

• Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific

• 4% matching in 401k / RRSP - US and Canada specific

• MacBook Pro delivered to your door

• One-time stipend to set up a home office — desk, monitors, etc.

• Monthly meal stipend

• Monthly social meet-up stipend

• Annual health and wellness stipend

• Annual Learning stipend

• Unlimited access to an expert financial advisory

Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you.