Sales Enablement Manager

At MCG, we lead the healthcare community to deliver patient-focused care. We have a mission-driven team of talented physicians and technical experts developing our evidence-based content and innovating our products to accelerate improvements in healthcare. If you are driven to enhance the US healthcare system, MCG is eager to have you join our team. We cultivate a work environment that nurtures personal and professional growth, and this is a thrilling time to become a part of our organization. With dynamic roles that offer meaningful impact, you'll be able to fully realize your potential. Plus, you'll enjoy world-class benefits and the security, stability, and resources of our parent company, Hearst, with over 100 years of experience.

As a Sales Enablement Manager you will be responsible for responsible for developing, managing, and optimizing sales content, enablement tools, onboarding programs, training, coaching, and messaging to align with MCG's strategic goals and the objectives of the Sales department. They will assist in identifying gaps and inefficiencies within the sales process and work to implement effective and practical solutions. Additionally, they ensure that all sales resources and strategies are tailored to drive success and improve overall sales performance. 

You will: 

• Oversee, develop, manage, and maintain a comprehensive library of sales materials, including presentations, product guides, case studies, sales scripts, and other resources.  

• Create, curate, and manage sales content such as presentations, product information, case studies, and sales playbooks. 

• Ensure that all content is current, accurate, and easily accessible to the sales team, and regularly update materials to reflect changes in products, services, and market conditions. 

• Monitor the usage and effectiveness of sales content and adjust as needed.  

• Establish and oversee the development of a Sales University by creating a structured program that offers comprehensive training and development for the sales team, including soft skills training, product knowledge, tool knowledge, process knowledge, cultural competencies, and other on-demand, self-service courses/programs. 

• Develop and deliver sales training programs that enhance the sales team's skills and knowledge by utilizing various training methods, including workshops, e-learning, and one-on-one coaching. 

• Assess the effectiveness of training programs and make necessary improvements. 

• Oversee the selection, implementation, and management of sales tools and technologies that enhance productivity and support the sales process. 

• Continuously assess and optimize the sales process to identify inefficiencies or gaps. Implement strategies and tools that improve the effectiveness and efficiency of the sales team. 

• Manage sales tools and platforms, such as CRM systems, ensuring the sales team effectively utilizes them and troubleshooting any issues. 

• Collaborate with the Marketing and Product team to ensure content is up-to-date and relevant. 

• Oversee the onboarding process for new sales hires, including leading the new hire academy kickoff call, participating in 30-, 60-, and 90-day check-ins, providing progress updates, scheduling signoff calls, and ensuring the completion of the new hire academy in Allego. 

• Manage the onboarding process for new sales hires, ensuring a smooth organizational transition. 

• Continuously evaluate and improve onboarding and training programs to meet the evolving needs of the sales team. 

• Work closely with other departments, such as Marketing, Product, and Customer Success, to ensure alignment and support for sales initiatives. 

• Act as a liaison between the sales team and other parts of the organization to ensure effective communication and collaboration. 

• Regularly communicate with sales leadership and other stakeholders to ensure alignment of enablement activities with organizational goals. Provide updates on progress, challenges, and areas for improvement. 

• Oversee and manage all internal communications for the sales department, including creating, updating, and distributing newsletters, announcements, and other relevant communications.  

• Ensure that all messaging is clear, consistent, and aligned with organizational goals, and keep the sales team informed about important updates, new resources, and ongoing initiatives. 

• Ensure timely and accurate dissemination of important information, such as product updates, sales strategies, and market insights. 

• Foster a culture of continuous learning and improvement within the Sales team 

What We’re Looking For: 

• At least 5 years of direct experience in sales enablement, sales operations, and/or sales training  

• Experience in training and developing adult learners, including the ability to create and deliver engaging and effective training programs tailored to diverse learning styles. 

• Proficiency in instructional design, with experience developing educational content and materials, including e-learning modules, workshops, and sales training curricula. 

• Experience with sales enablement tools and platforms (e.g Allego), CRM systems (e.g., Salesforce), Learning Management Systems (LMS), and sales automation tools. 

• The ability to travel up to 25% of the time to Annual Kickoff, Sales onsite training, and other MCG-sponsored events is required. 

• Experience in healthcare and/or healthcare software systems preferred. 

• Excellent presentation skills; ability to assimilate complex concepts and clearly articulate business value. 

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and leaders, including sales, marketing, and product development.  

• Strong verbal and written communication skills, with the ability to clearly convey information and ideas to various levels of stakeholders while fostering strong relationships and ensuring alignment  

• Demonstrated leadership abilities, with experience in mentoring or coaching sales professionals to enhance their skills and performance. 

Pay Range: $92,800 – $129,900  

Other compensation: Bonus Eligible 

Perks & Benefits:  

💻 Remote work 

🩺 Medical, dental, vision, life, and disability insurance 

📈 401K retirement plan; flexible spending and health savings account 

🏝️ 15 days of paid time off + additional front-loaded personal days 

🏖️ 14 company-recognized holidays + paid volunteer days  

👶 8 weeks of paid parental leave + 10 weeks of paid bonding leave  

🌈 LGBTQ+ Health Services 

🐶 Pet insurance  

📣 Check out more of our benefits here: https://www.mcg.com/about/careers/benefits/  

We embrace diversity and equal opportunity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Only with diverse thoughts and ideas will we be able to create the change we want in healthcare. The more inclusive we are, the better our work will be for it. 

All roles at MCG are expected to engage in occasional travel to participate in team or company-sponsored events for the purposes of connection and collaboration. 

MCG is a leading healthcare organization dedicated to patient-focused care. We value our employees' unique differences and are an Equal Employment Opportunity (EEO) employer. Our diverse workforce helps us achieve our goal of providing the right care to everyone. We welcome all qualified applicants without regard to race, religion, nationality, gender, sexual orientation, gender identity, age, marital status, veteran status, disability, pregnancy, parental status, genetic information, or political affiliation. We are committed to improving equity in healthcare and believe that a diverse workplace fosters curiosity, innovation, and business success. We are happy to provide accommodations for individuals. Please let us know if you require any support.