Sales Development Representative

At Syncro, our Vision is a world where all businesses thrive on enterprise-grade digital platforms - empowering them to compete, innovate and grow without limits.  We're on the lookout for collaborative individuals with diverse perspectives willing to  bring their authentic selves to a culture that prioritizes the employee and customer experiences. As a remote-first software company, we are relentlessly focused on living our core values. Please take a moment to reflect on whether you resonate with our company's core values and culture. If you believe you're ready to embark on a journey of delivering incredible customer experiences as a part of the Syncro team, then dive into the job details below!

Core Values: At Syncro we believe that companies with a strong, collaborative and inclusive culture perform better and provide a great working environment.  

• Be Customer Obsessed: Prioritize our customer’s success and drive value for them
• Innovate with Agility: Adapt, experiment and take risks
• Deliver Results: Operate with urgency, focus and accountability
• Collaborate Openly: Inclusivity of people, ideas and information
• Operate with Integrity: Do the right thing through transparency and fairness
• Celebrates the Wins: Illuminate accomplishments and recognize one another

Benefits Quick Overview:

• Pay Range: Base Salary $45k - $63k (Targeting a midpoint of $54k) + Variable Compensation
• Remote first: We are the PIONEERS of “work from home” - remote work is all we have ever done and we do it well!  Our team members are all over the globe working from home and striking an awesome balance in their lives.
• Equity Appreciation Program: Syncro offers an equity program that everyone participates in
• Unlimited PTO: With a 2 week annual minimum, Syncro wants you to take time when you need it.
• 401k Plan: A hassle free plan with a 2.5% company match of your annual salary.
• Health Insurance: Syncro covers 95% of the monthly premiums for you and your dependents. Plus our plans have extremely low deductibles and out of pocket costs that don't sacrifice great coverage for you or your family anywhere in the US.
• Parental Leave: Up to 6 weeks paid parental leave so you can focus on the new addition to your family
• And more!: Ask us about our other benefits like Pet Insurance, Flexible Spending Accounts, 100% employer paid Short Term Disability, and Ultra-Remote Work.

Job Summary:

As a Sales Development Representative at Syncro, you'll be responsible for sourcing new business opportunities by contacting and developing relationships with potential customers for Syncro. You will accomplish this by understanding their unique business challenges, and positioning the Syncro solutions as the ideal choice to meet their needs. Your role is crucial in our efforts to expand our customer base and drive revenue growth.

Key Responsibilities:

• Qualify potential customers by understanding their needs and aligning them with Syncro’s solutions
• Conduct high-volume outbound prospecting (calls, emails, social) to generate qualified leads
• Qualify inbound leads through discovery calls and email engagement and set qualified meetings with the Syncro Account Executive Team
• Maintain consistent follow-up with leads through phone, email, and other communication channels to nurture relationships and move prospects through the sales funnel
• Collaborate with internal teams to to develop and refine lead generation strategies and create persuasive sales pitches tailored to the needs and pain points of Syncro’s prospective customers
• Work closely with Account Executives and Marketing teams to develop and refine lead generation strategies
• Consistently achieve weekly/monthly KPIs related to outreach volume, meetings booked, and pipeline generated
• Stay up to date with industry trends, competitor activities, and market dynamics

Qualifications

• 0–3 years of experience in sales, customer-facing roles, or a fast-paced environment (SaaS a plus, but not required)
• Excellent written and verbal communication skills
• Results-driven mindset, self-motivation, and excellent organizational skills
• Comfortable making cold calls and handling objections
• Knowledge in using sales tools, such as Salesforce.com, Outreach and other sales software is a plus
• Curious, coachable, and collaborative team player

Company Details: If you’re curious about learning more about Syncro, read on and visit the links below.

Syncro is a B2B SaaS company with a highly collaborative and creative team serving the Managed Services Provider (MSP) industry. Picture an MSP as a company’s outsourced IT department - our platform empowers them with the tools and automation they need to run their businesses and supercharge their client services. Our goal is to empower our customers (we call them partners) to thrive through operational excellence. We're all about making it happen together!

To see more about our product, and what it’s like to work here at Syncro, check us out online:

• Website: www.syncromsp.com
• Glassdoor: https://www.glassdoor.com/Overview/Working-at-Syncro-EI_IE4650167.11,17.htm
• LinkedIn: https://www.linkedin.com/company/syncromsp/mycompany/
• Life at Syncro Instagram: https://www.instagram.com/lifeatsyncro/ 

Syncro is an equal opportunity employer. We are committed to creating an inclusive environment where all employees can thrive and do their best work, free from discrimination and harassment.