Sales Coordinator - EMEA (UK, Remote)

Who We Are; What We Do; Where We’re Going
Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving over 4,000 customers in over 100 countries, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence with offices in Waterloo and Ottawa, Canada; Atlanta, GA, Herndon, VA, Westminster, CO; and Singapore. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! 
Your RoleWe are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to our sales team. The successful candidate will be driven, put the customer first and is a “people person” who derives their energy from creating successful relationships. What You Will Accomplish· Provide day-to-day support to our sales workforce with activities such as opportunity workflows and troubleshooting errors in the sales process.· Encourage and support the accuracy of various records in Salesforce.com.· Liaise with Business Systems in logging incidents and problem resolution as well as participate in testing activities required to release changes to production.· Collaborate with Order Operations to expedite opportunities through to closed-won and order fulfillment.· Optimize the sales process by identifying opportunities for improvement and recommending change.· Liaise with cross-functional teams to support deal requirements across region and ensure positive customer experience through all steps of the customer journey.· Partner with the Regional Revenue Operations Managers to understand the needs of sales leaders and their teams and provide support where needed. What We Are Looking ForWe’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”. It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than …