RVP, Commercial Sales

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

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PagerDuty Overview:

PagerDuty seeks a dynamic and results-driven Regional Vice President (RVP) to lead our Commercial and Majors teams within our diverse, customer-centric organization. Reporting directly to the Executive Vice President (EVP) of Sales, you will work closely with senior leadership and cross-functional teams to shape the strategic direction and drive revenue growth across these critical segments. As the RVP, you will oversee the day-to-day operations of a high-performing sales organization, focused on both new business acquisitions and expanding existing customer relationships. This is a unique opportunity to make a significant impact on PagerDuty’s long-term success, leveraging your experience in building and scaling successful sales organizations.

Key Responsibilities:

• Lead, mentor, and manage the Commercial and Majors sales teams, ensuring alignment with PagerDuty’s broader strategic objectives while driving sustained revenue and growth across your region.
• Own and implement a data-driven, regional sales strategy, building alignment across cross-functional teams ensuring it meets the business's and customers' needs within your designated region.
• Drive growth through both new customer acquisition and expanding relationships with existing mid-market and enterprise clients, maintaining a balance between transactional and strategic sales cycles.
• Cultivate a high-performance culture across your region by fostering a coaching-focused environment, developing talent at all levels, and ensuring consistent achievement of sales targets.
• Collaborate with senior leadership, marketing, customer success, sales development, and other key stakeholders to ensure seamless execution of regional sales initiatives, optimizing operational efficiency and sales enablement efforts.
• Oversee the sales process to ensure the disciplined execution of tools, methodologies, and best practices, driving operational excellence across your teams and region.
• Provide insightful reporting and strategic recommendations to senior leadership regarding regional performance, emerging trends, and opportunities for improvement.

Basic Qualifications:

• 8+ years of experience in sales leadership with a proven track record of building and leading high-performing sales teams in a SaaS or technology environment.
• Proven expertise in defining and executing regional sales strategies that drive measurable revenue growth and meet organizational objectives.
• Strong proficiency with Salesforce (or equivalent CRM), including pipeline management, reporting, and forecasting, with the ability to leverage data and analytics for actionable insights.
• In-depth experience working across both mid-market and enterprise accounts, with a demonstrated ability to scale sales teams and operations to match growth needs.

Preferred Qualifications:

• Significant experience in a high-growth, fast-paced SaaS or technology environment, with the ability to adapt quickly to market and organizational changes.
• Expertise in driving both new customer acquisition and expansion of existing accounts through business value-driven selling techniques.
• Strong leadership presence, with a demonstrated ability to attract, retain, and develop top-tier talent while building high-performance sales organizations.
• A deep understanding of the entire sales lifecycle, from prospecting to closing, and how to apply relevant sales methodologies in a diverse range of customer environments.
• Comfort and acumen in engaging with technical products, with the ability to effectively communicate complex solutions in clear, business-focused terms.

Why Join Us?
This is a key leadership position that offers the opportunity to shape and influence the future growth of our business across a vital region. If you are a strategic thinker with a passion for leading high-impact teams, we’d love to hear from you!

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

The base salary range for this position is 152,000 - $209,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

How we work

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

• Champion the Customer | Put users first to design great products and experiences.
• Run Together | Build strong teams that amplify our impact on users.
• Take the Lead | Disrupt and invent to be the first choice for users.
• Ack + Own | Take ownership and action to deliver more efficiently to users. 
• Bring Your Self | Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

• Competitive salary
• Comprehensive benefits package from day one
• Flexible work arrangements
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
• Paid volunteer time off - 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. 

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.