Risk and Underwriting Manager

The Role: 

Alternative Payments is looking for a Risk and Underwriting Manager to lead and scale our risk management and underwriting function. This role will be responsible for critical areas including KYC/onboarding, risk assessments, transaction monitoring, and chargeback/refunds management. You will be at the forefront of ensuring that our merchants and platform activities are conducted to meet our risk thresholds.

Reporting to the Chief Operating Officer, you will work cross-functionally with product, sales, finance, customer success and operations teams to build a robust risk management culture that supports the growth of Alternative Payments.

Key Responsibilities - What you will do 

• Oversee and refine our know-your-business (KYB) and know-your-customer (KYC) frameworks and protocols for new merchant onboarding.

• Conduct risk assessments on prospective merchants to make informed decisions ahead of onboarding.

• Implement and refine automated transaction monitoring strategies for detecting suspicious, fraudulent or unusual payment activities across credit card and ACH processing, leveraging internal and third-party tools.

• Identify, evaluate, and mitigate operational, financial, and regulatory risks across the organization.

• Monitor chargeback, dispute and refund rates across merchant portfolio to identify high risk merchants and align on remediation actions.

• Leverage data and analytics to construct portfolio-level analytics to identify potential risk areas.

What you will Bring (Requirements): 

• At least 5+ years of experience in risk management, preferably within payments at a PayFac, ISO, ISV or payment processor, or in a role that demands deep expertise in merchant acquiring, credit card and ACH processing and business risk issues.

• Naturally curious and passionate about risk prevention. If something seems off, you want to investigate what’s going on and solve root problems.

• Decisive, yet open to learning. You will make many critical decisions every day impacting merchants and transactions. You are willing to make these difficult decisions, learn quickly and iterate from these experiences. You are skilled at using data to drive decisions.

• Understanding and empathetic to the challenges of setting up a new business. You put merchants first and will thoughtfully balance scaled enforcement decisions with user experience.

• Passionate about data analysis and can frame business decisions and tradeoffs effectively through quantitative analysis and visualization.

• Ability to execute in ambiguous, fast paced environments under tight and unpredictable timelines and produce accurate, high quality results 

• High sense of urgency, a bias for action and work ethic

• Ability to work collaboratively and cross functionally within the organization 

Nice to have 

• Experience working in a high-growth startup environment, particularly in B2B payments or fintech.

• Located in NYC or Toronto

About Alternative Payments 

Alternative Payments is a B2B payments and checkout infrastructure company, tackling $28T of US B2B payments. Alternative’s white-label, purpose-built platform streamlines client payments, while integrating directly with a company’s invoicing software and reconciling all transactions to its accounting software, providing a fully-integrated approach that does not exist, outside of custom ERP applications. Our clients are paid 40% faster. 

Compensation 

Total compensation range for this role is $120,000 - $160,000 plus equity. The range displayed on each job posting reflects the approximate total target compensation for the position. Within the range, individual pay is determined by factors including relevant skills, experience, education/training. 

What We Will Offer: 

• Competitive Compensation: We want you to feel like an owner, which should be reflected in your salary and equity 

• Top Tier Benefits: Every employee has access to great Health, Dental, and Vision insurance 

• Mission-first Colleagues: We value a culture of authenticity, humility, and excellence. We want you to leave your thumbprint on our company 

Our Values: 

• Transparency & Honesty: We operate with transparency to our customers, investors, and other partners, every step of the way. 

• Dependability: We are dependable. We do what we say we are going to do and we do not cut corners. 

• Partnership: We are partners to our customers, investors, and each other, and work together to solve exciting massive problems. 

• Revolutionary & Boldness: We are revolutionary & bold. We break down barriers and walls to build our own walls in a stronger, safer, and simpler manner. 

• Diversity & Inclusion: We work together with people of all backgrounds and seek different viewpoints to generate stronger partnerships and create a stronger, more inclusive company and world.