RevOps Manager

We’re Scan.com, the digital health scale-up making diagnostics accessible, fast, and transparent. From MRIs to tests for TBIs, our technology speeds up diagnoses for timely treatments, improving healthcare outcomes for hundreds of patients each day.

We’re doing diagnostics differently, with a portfolio of brands tailored to both patients and providers, all backed by our world-class customer operations team. Our B2C marketplace simplifies booking a scan, making it as straightforward for patients as booking a hotel. Our B2B platforms provide live scheduling at the point of care and harness AI to ease workflows for physicians, attorneys, and providers.

We’re looking for a RevOps Manager at an exciting time - we’ve successfully launched multiple platforms and products, raised over $60m in VC funding, reached profitability, and have a growth trajectory of over 300% for 2024.

WHAT YOU WILL BE GETTING INVOLVED IN

The Revenue Operations Manager will be responsible for driving the efficiency and effectiveness of our sales operations. The ideal candidate will focus on data consolidation and visibility, sales enablement, and oversee the implementation and adoption of HubSpot CRM. Additionally, this role will collaborate with marketing and design teams to align sales and marketing efforts.

As a scaleup business, you can expect your role to develop over time. Here are some of the types of things you could be getting involved in:

• Data Consolidation and Visibility:
• Aggregate and manage sales data from various sources to ensure consistency and accuracy.
• Build and maintain dashboards and reports that provide real-time insights into sales performance, pipeline health, and revenue forecasting.
• Enable data-driven decision-making by creating a centralized source of truth for sales and marketing teams.
• Sales Enablement:
• In partnership with VP Sales, develop and deliver training programs for sales teams on best practices, processes, and tools, focusing on HubSpot CRM.
• Create and maintain sales playbooks, scripts, and other resources to improve the efficiency and effectiveness of the sales team.
• Work closely with sales leadership to identify skill gaps and implement strategies to improve sales productivity.
• HubSpot CRM Implementation and Adoption:
• Lead the rollout of HubSpot CRM across the sales organization, ensuring proper configuration and integration with existing systems.
• Drive CRM adoption by developing training materials, facilitating workshops, and providing ongoing support to the sales team.
• Monitor and optimize the usage of HubSpot CRM to ensure it meets business needs and enhances sales team performance.
• Marketing Coordination:
• Act as a liaison between sales, marketing, and design teams to ensure alignment on go-to-market strategies and campaigns.
• Collaborate with marketing to ensure sales teams have the content and collateral they need to engage prospects effectively.
• Assist in coordinating marketing efforts, including email campaigns, webinars, and event planning, to generate leads and nurture existing relationships.
• Process Improvement:
• Identify inefficiencies in current sales processes and implement improvements to streamline workflows and enhance team performance.
• Partner with sales leaders to develop and refine processes related to lead management, forecasting, and sales pipeline management.
• Reporting & Analytics:
• Provide regular reports and insights to senior leadership on sales metrics, revenue targets, and operational performance.
• Analyze sales and marketing data to identify trends, opportunities, and areas for improvement.

THE TOP 5 THINGS WE WANT YOU TO ACHIEVE IN YOUR FIRST YEAR ARE

• Successful adoption of Hubspot across the sales organization
• Sales playbook and strategy documented and adopted as we launch new markets
• Strong working relationships with sales team and other departments we collaborate with
• The core job functions are running well and you can grow into your role by increasing collaboration with finance
• You know you made a major impact on the go to market function at Scan.com

WHAT YOU MIGHT BRING TO THE TABLE:

You don't need to tick all the boxes to apply for this role. Whether it's your first role or your fifth role, we believe everyone can add value, learn, and grow. However, these might be some of the ways you are currently adding value:

• Proficiency in aggregating, managing, and analyzing sales data from various sources.
• Demonstrated experience in leading CRM (preferably HubSpot) rollouts, including configuration, integration, and customization to meet business needs.
• Skilled in driving CRM adoption through training, support, and optimization to improve sales team performance.
• Experience developing and delivering sales training programs, playbooks, and other resources to enhance team productivity.
• Ability to work closely with sales leadership to identify and bridge skill gaps within the sales team.
• Proven ability to act as a liaison between sales, marketing, and design teams to align go-to-market strategies.
• Keen eye for identifying and addressing inefficiencies in sales processes and implementing process improvements.
• Knowledge of lead management, forecasting, and pipeline management to streamline workflows.
• Ability to deliver regular reports and actionable insights to senior leadership on sales metrics, revenue targets, and overall performance.

HOW WE WILL INTERVIEW YOU:

We keep our interview process short and sweet, and we’re a nimble team that can progress at pace. Here are the stages you can expect, but we might switch up the order of each step depending on team availability:

1. Introductory call/interview with Sam, our Senior Talent Partner. The call is via telephone and will last around 30 minutes.
2. Should it feel like there is an initial fit for all, we will invite you to a video call with the hiring manager for around 45 minutes. This is a more structured interview that will deep-dive into the role and technical needs.
3. All of our roles will have a small assessment stage. This might be in person, a take-home assessment, or further video calls. Length varies, but we’re mindful of your time and try to keep it as simple as possible.
4. Meet the founders and/or other team members. Again, length varies depending on how many people and whether in person or via video call.
5. Offer!

BENEFITS:

We go beyond the basics with our benefits package. Here’s what you can expect from us:

• Salary range of $100,000-$130,000
• 401k
• Healthcare, Vision and Dental
• All the equipment needed for you to do your role effectively
• Flexible working
• Remote or hybrid working options
• Personal Development budgets
• 18 days PTO plus public holidays
• 10 paid sick days
• Inclusive policies designed by our team, for our team

DIVERSITY AT SCAN.COM

Scan.com is committed to eliminating discrimination and encouraging diversity within our team. We strive to provide equality and fairness for all job applicants and employees and never discriminate on the basis of gender, marital status, age, race, ethnicity, religion, or physical differences.

We are opposed to all forms of unlawful treatment and discrimination.

Our ambition is for our team and its Board to be representative of the diversity in society, and for every employee to feel respected and able to bring their best selves to work.

We look forward to receiving your application!