RevOps Lead

Ready to build and own the RevOps function at a profitable, bootstrapped and rapidly growing startup? We're looking for a Revenue Operations powerhouse who'll build, own, and evolve our systems and processes to scale our already successful revenue engine to the next level.

If you're the kind of person who spots opportunities and can't rest until you've crafted the perfect solution, we should talk. You'll be supporting our SDRs, AEs, Client Success, Partnerships and Marketing teams by reimagining processes, optimising our tech stack, and using data to prove it's all working. This isn't about maintaining the status quo - if you see metrics trending the wrong way and already have three ideas to fix it, if you get excited about both process design and performance, and if you're ready to roll up your sleeves and own our revenue operations future, let's chat.

What we do

At gocertify we help retailers run more profitable discounts with tools to deliver smarter and more meaningful rewards. Our tech allows brands to lock offers to 24+ verified groups, including students and key workers - helping convert first-time shoppers and build loyal, repeat-purchase communities.

Trusted by over 450 leading brands like Samsung, Sainsbury's, and FARFETCH, we’re used by 2m+ shoppers a year, driving £60m+ in retail sales. All while remaining profitable and bootstrapped since we were founded in 2020.

With a lean, talented team, YoY growth that places us in the top 25% of “Series A” startups (despite being bootstrapped), a rebrand in progress, and US and EU expansion in 2025, there’s no better time to join….Oh and you get meaningful equity too!

Working at gocertify

We’re a team of 18, growing to 23, working remotely, but with access to coworking spaces across the UK, including London where we optionally meet up. We bring the whole team together for socials and team coworking days too.

We work hard, have fun and treat each other with respect and kindness. We’re always working to improve our approach to diversity, equity and inclusion (D,E & I) and know that difference will help us succeed as colleagues and as a company.

What the job involves

• Own our revenue operations strategy across Sales, CS, Partnerships, and Marketing teams - getting everyone moving in sync towards predictable growth
• Be our tech stack mastermind - keeping HubSpot and the whole toolbox (Apollo, Airtable, FireFlies, Aircall, Front - the whole gang) working in harmony
• Drive data-informed decisions through robust reporting, clean data flows, and insights, working alongside our analytics engineer and data warehouse to unlock business-wide insights.
• Leverage our custom-built AI agent (tracking 400+ data points across 20,000 retailers) to spot opportunities and shape strategy with data other companies can only dream of
• Optimise our revenue engine by tracking and improving key metrics (onboarding speed, close rates, ACV) as we scale
• Build and champion scalable processes, using best-practice methodologies and ensure efficient onboarding
• Lead cross-functional projects and create playbooks that teams will genuinely want to use
• Identify and eliminate friction points in our customer journey to boost conversion and profitability

Requirements

• Proven Revenue Operations experience in B2B SaaS startup/scaleup with a track record of building processes that scale
• HubSpot mastery and deep familiarity with standard SaaS tools (Aircall, Airtable, Apollo, Metabase and more)
• Strong commercial acumen with deep understanding of SaaS metrics and revenue forecasting
• Talent for turning complex data into compelling stories and actionable insights that drive business-wide decisions (SQL knowledge a bonus)
• Experience leading cross-functional projects and communicating effectively at all levels
• Proactive problem-solver who can bring order to complexity (in a good way)
• Organised but flexible, thriving with autonomy. This is your function to own and scale.

We hope you're feeling excited about the job description you’re reading. Even if you don't feel that you meet every single requirement, we still encourage you to apply.

Note

Location: UK based, working remotely from home. You’ll be required to attend some meetings and events in London at least twice a month.

Unfortunately, visa sponsorship is not possible for this role. You must have the right to work in the UK without visa sponsorship.

Equal Opportunity and Inclusivity Statement:

We are an equal-opportunity employer and believe in the strength of a diverse and inclusive team. We welcome applications from all suitably qualified individuals, irrespective of race, gender, disability, religion, belief, sexual orientation, or age. Please let us know if you require anything which would enable your success throughout our interview process.

Benefits

• Salary: £75,000 - £90,000
• Meaningful EMI share options - we’re profitable already!
• 25 days annual leave + UK bank holidays
• Private health insurance with AVIVA (including optical and dental cashback and the option to self-fund partners/dependents)
• Enhanced sick pay
• Work-from-home budget
• Macbook or equivalent laptop
• Pension with NEST
• Flexible remote work in many countries around our core hours (10am-4pm UK)
• Unlimited access to coworking spaces in 48+ countries through Hubble
• Access to incredible gocertify offers + Perks at Work account