Revenue Operations Salesforce Developer

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. 

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About The Role

As Headway grows, so do the volume and complexity of the challenges we face. As a Revenue Operations Salesforce Developer, you will ensure we are the best possible partners to our sales team. This position will play a key role in designing, developing, and maintaining complex Salesforce solutions that meet the evolving needs of Headway’s fast growing and ever changing business. This role requires a strong understanding of Salesforce architecture, development best practices, and the ability to translate business requirements into scalable and efficient technical solutions.

You will:

• Design, develop, and implement custom Salesforce applications and integrations using Apex, Visualforce, Lightning Web Components, and other relevant technologies (HT ML, XML, JavaScript, CSS, AJAX, SOQL, RestAPIs). (Nice to have: Python)
• Use Salesforce APIs to integrate Salesforce with other tools, data bases, and third-party applications
• Know when to use Salesforce configuration and automation (e.g. flows) versus code
• Have a thorough understanding of SaaS data models, design considerations, and connected web services
• Collaborate with business stakeholders to build tools integral to the organizations revenue goals
• Troubleshoot and resolve technical issues, including performance optimization, bug fixes, and system enhancements
• Adhere to Salesforce development best practices, including code quality, security, and scalability
• Participate in code reviews, unit testing, and deployment processes
• Understand CI/CD and deployment techniques in Salesforce 
• Stay abreast of emerging Salesforce technologies and industry trends
• Mentor and guide junior developers on the team
• Be flexible with changing priorities and comfortable working independently

Qualifications:

• Knowledgeable of Salesforce.com architecture and API
• Education: BA/BS/Masters in Computer Science, Business, Engineering, Economics or other quantitative field
• Experience: 5+ years of experience in Salesforce development in a complex environment
• Salesforce Development Skills: Strong proficiency in Apex, Visualforce, and Lightning Web Components
• Additional Experience: Experience with Salesforce integrations, APIs, and data migration
• Salesforce Knowledge: Strong understanding of Salesforce architecture and development best practices
• Problem-Solving: Excellent problem-solving and analytical skills
• Teamwork: Ability to work independently and as part of a team
• Communication: Strong communication and interpersonal skills

Certifications: Salesforce developer certifications (e.g., Platform Developer I, Platform Developer II) and/or Salesforce Administrator certifications (Administrator, Advanced Administrator) are a plus

Compensation and Benefits:

• Salary information is based on a single salary target per role and is differentiated based on geographic location (Group A, B, or C)
  • Group A: $140,000
  • Group B: $126,000
  • Group C: $112,000
  • Examples of cities located in each Compensation Grouping:
    • Group A = NYC, SF/Bay Area, LA Area, Seattle, Boston, Austin, and San Diego
    • Group B = Chicago, Miami, Denver, Washington DC, Philadelphia, Atlanta, Minneapolis, Nashville, Sacramento, Phoenix, and Portland
    • Group C = All remaining cities 

• Benefits offered include:
• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please contact talent@findheadway.com

Headway employees work remotely across the US, with the option to work from offices in New York City and San Francisco. Headway participates in E-Verify. To learn more, click here.