Revenue Operations Analyst

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

About the Role:

Nextiva is building a world-class Revenue Operations team to drive insights, clarity, and performance across our go-to-market engine. We’re looking for a Revenue Operations Analyst who thrives in a fast-paced, evolving environment and is passionate about solving hard problems, owning their craft, and driving results through data.

This role will serve as a key support to the Director of Revenue Analytics & Insights, helping to uncover trends, build reporting, and respond to the day-to-day needs of stakeholders across Marketing, Sales, and RevOps. You’ll work hands-on in Salesforce, Excel, and Power BI, building dashboards, digging into messy data, and helping teams make smarter decisions.

We’re looking for someone who’s smart, driven, curious, and gritty — someone who can work through ambiguity, learn fast, and figure things out. You don’t need to know everything today, but you do need to want to learn and be willing to roll up your sleeves.

What You’ll Do:

• Build and maintain Salesforce reports and dashboards across multiple sales segments and business units
• Develop and manage Excel models for revenue analysis, pipeline trends, and marketing funnel performance
• Design and iterate on Power BI dashboards for key stakeholders across Sales and Marketing
• Support ad-hoc reporting and data deep-dives to help the business make fast, informed decisions
• Partner with the Director of Revenue Analytics to support ongoing business reviews and planning cycles
• Bring a strong sense of ownership and accountability to your work, with a bias toward action and clarity

What You Bring:

Must-Have Technical Skills:

• Experience working with Salesforce reporting
• Intermediate to advanced proficiency in Excel (pivot tables, vlookups, IF formulas, etc.)
• Hands-on experience with Power BI (or a similar data visualization tool like Tableau or Looker)
• Comfortable working with and cleaning messy datasets
• Strong analytical mindset and attention to detail

Soft Skills That Will Make You Successful:

• Curious – You don’t wait for answers; you go find them
• Resilient – You’re energized by solving problems, not discouraged by them
• Driven – You take initiative, meet deadlines, and want to improve yourself and the business
• Collaborative – You know how to communicate clearly and respectfully, even when things are moving fast
• Critical thinker – You don’t just crunch numbers, you ask why
• Flexible & scrappy – You’re not afraid to try new things, and you know how to work with limited resources
• Organized – You stay on top of details, manage your time well, and keep data and resources clearly structured so others can easily find and use them

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

The expected hiring range is $60,000-$92,820. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. 

• Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
• Insurance 💼 - Life, disability, and supplemental indemnity plans 
• Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
• Financial Security 💰 -  401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
• Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives 
• Growth 🌱 - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

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