Revenue Cycle Manager

Concert Health is a mission-driven behavioral health medical group that brings evidence-based behavioral health treatment to primary care practices, organizations, and patients across America.

Benefits:

• $80,000 - $100,000 Target salary range
• 100% remote with employer supplied computer equipment
• Work/life balance with unlimited PTO and company paid holidays
• Medical, Dental, and Vision plans effective on the first day of employment
• Employer paid Short Term Disability and Long Term Disability plans
• Employer paid Life and AD&D insurance of $50,000
• Employer paid Parental Leave of 12 weeks
• 401K

Job Summary

We are looking for a revenue cycle manager to lead a team of billing specialists to help a diverse set of practices across multiple states properly bill for these services. The right person will bring his/her expertise and energy to this problem today, while also building the processes to do it effectively with an ever larger and more diverse set of partners.

Your responsibilities:

• Work with Concert’s finance and clinical teams to better support each of the partners we have today: unravel and solve existing problems, and research and resolve discrepancies, denials, appeals, and collection
• Work hand-in-hand with Concert’s practice partners to set up billing processes at implementation start to facilitate correct timely billing and denial management
• Create processes and tools that enable Concert and its partners to optimize billing and reimbursement for the new CMS Integrated Care codes across a practice’s payer mix
• Proactively optimize processes and create a playbook (e.g., EMR billing templates, sample claim forms, etc.) to facilitate doing this at a much larger scale: both as Concert brings on more partners, and our provider partners grow in size and complexity
• Provide insights in partners collection improvement opportunities from analyses of claims data
• Train Concert revenue cycle team on best practices to improve productivity and efficiency

You:

• Are extremely attentive to detail, and have experience entering, managing, and manipulating data accurately in a fast-paced environment
• Have demonstrated capacity to balance competing priorities and continue to execute projects with excellence
• Are a strong communicator, verbally and in writing
• Are an experienced team leader to motivate team members in continuous improvement
• Are highly independent in your work and naturally drive projects to completion
• Are as comfortable being deep in the weeds (e.g. getting to the bottom of an individual claim form) as you are building processes and plans to handle this at 1,000x the volume
• Have the tech skills to …