Retirement Account Analyst
National (Remote), United States
WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets.
CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus
ABOUT THE ROLE:
Responsible for client service support, assisting retirement account administrators in the preparation of compliance tests and assisting in reconciling and preparing Form 5500 filings for key/complex clients.
WHAT YOU’LL BE DOING:
- Prepare Form 5500 filings for plans under 100 participants.
- Quarterly review of participant statements ensuring accuracy.
- Coordinate on-line user ID activation.
- Work with Manager to resolve technical, service, and compliance issues to ensure client satisfaction.
- Ensure all assigned compliance work is completed accurately and within prescribed time standards.
- Research items pertaining to Form 5500 using available technical resources.
WHAT YOU SHOULD HAVE:
- Ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Excellent written/oral communication, organization, and client service skills required.
- Maintain professional working relationships with internal and external clients.
- Work independently and set priorities.
- Excellent analytical and problem-solving skills with a high level of attention to detail.
- Advanced knowledge of Microsoft Word and Excel.
WHAT WE BRING TO THE TABLE:
- Competitive compensation including base salary, bonus and/or incentive opportunities.
- Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings.
- Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.
- Learning and development resources for personal and professional career development, and advancement opportunities.
- Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.
- Support for the communities we live in through paid volunteer time …
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Community Support Competitive compensation Comprehensive benefits Generous paid time off Learning and development resources
Tasks- Resolve compliance issues
Analytical Attention to detail Client service Collaboration Communication Compliance Microsoft Excel Microsoft Word Organizational Problem-solving
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