Retail Client Insights Manager

Client Insights Analyst – Remote – Mid Market Convenience Retail

Let’s be unstoppable together!

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

What will you be doing?

You will be working with multiple convenience channel retailer clients, delivering analytical insights with a focus on point-of-sale (POS) data. You will dig into data, organize it, and create meaningful stories and recommendations based on the short- and long-term needs of the client. 

This is a remote position

Job Responsibilities

• Lead client account issue resolution and communicate resolutions and explanations where appropriate.
• Lead client training initiatives on Circana platform & tools
• Ensure high level of data quality and data issue resolution
• Identify process improvement opportunities and best practice sharing
• Facilitate issue resolution for all deliverables
• Assist with content delivery for client
• Utilize creativity in identifying new techniques and processes
• Liaison with internal and client teams

Requirements

• 1-3 years of analytical experience - Consumer Packaged Goods (CPG) or Retail knowledge a plus but not required.
• Has worked with various types of datasets through business applications and manual manipulation.
• Highest level of attention to detail and the ability to manage multiple projects simultaneously, adjusting priorities as needed and meeting deadlines
• High level of initiative required
• Solid project management and process skills.
• Capability to engage with clients in a consultative manner while solving and managing content deliverables.
• Proven ability to translate data and analysis into meaningful insights utilizing Microsoft Office tools such as Excel and PowerPoint.
• Proficiency in working with syndicated data solutions (point-of-sale/POS, consumer panel data, etc.) such as Circana/IRI/NPD within preferred.

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): United States

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $47K to $75K.

We offer a comprehensive package of benefits including [paid time off, medical/dental/vision insurance and 401(k)] to eligible employees.

You can apply for this role through methods such as (e.g., Careers website link and/or Intranet site for internal candidates).

The anticipated application deadline for this position is March 15, 2025.

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