Resource Coordinator II
Remote-KS, United States
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
- Provides support to members to connect them to known community and care resources in a cost- effective manner
- Supports the coordination of community outreach resources available to members and promotes awareness of care/services
- Serves as support for members on community and care resource inquiries and opportunities available to members
- Supports all member related correspondence and educational materials to assist in the facilitation of a successful community connection
- Documents and maintains all community resources to ensure standards of practice and policies are in accordance with health plan requirements
- Provide assistance to the clinical team of nurses and social workers. Activities include, but are not limited to outreach, community education, informal guidance and member support
- Conduct non-clinical general health assessments in order to refer members to appropriate care/services, resolve concerns on member’s behalf, and gather information for medical providers and staff working within the organization
- Conduct non-medical assessments such as home safety, assessment of the community/environment resources, transportation, employment, and others to be able to refer to appropriate care/services, resolve concerns on member’s behalf, and gather information for medical providers in staff working within our organization
- Conduct telephonic and/or in-person outreach to locate individuals and families in the community who are hard to reach
- May make visits to individual homes and/or community organizations
- Working Knowledge of Social Determinants of Health (SDOH) barriers
- Performs other duties as assigned
- Complies with all policies and standards
***We are looking for candidates located in the Garden City, KS area.
This is a hybrid remote work-from-home role involving travel for home visits and community events in the Garden City, KS area. Schedule is Monday-Friday, 8am – 5 pm CST but includes attendance of community events on evenings and weekends;. Preference for applicants with community health advocacy, public relations/speaking, or case management experience.
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Hybrid/Remote Travel required
Benefits/Perks401(k) Competitive benefits Competitive pay Comprehensive benefits package Flexible approach Flexible work options Health insurance Hybrid work Paid Time Off Stock purchase Stock purchase plans Tuition reimbursement Workplace flexibility
Tasks- Conduct health assessments
- Connect members to resources
- Document community resources
- Perform outreach
- Support care team
Advocacy Care management Case Management Community Health Community Resources Education Health education Home visits Insurance Member support Non-clinical assessments Outreach Public Relations Social Determinants of Health
Experience1-2 years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9