Residential Solar Asset Analyst Intern

Job Summary

As a Residential Solar (RS) Asset Analyst Intern, you are a member of one of IGS’s fast-paced emerging businesses. A RS Asset Analyst Intern is responsible for a variety of operations related tasks such as data analysis, reporting, performance analysis before and after installation of a solar system, asset monitoring, working with third parties to resolve maintenance issues, a strong willingness to learn and tackle new problems. This role directly contributes to IGS’s goal of scaling our Residential Solar business quickly and efficiently.

Primary Responsibilities:

• Analyze and identify processes breaks and design solutions to resolve issues.
• Determines appropriate actions for system issues while monitoring all installed residential solar assets via Excel Spreadsheet and Databases. 
• Ensures the systems are performing optimally.
• Gathers and analyzes data to drive business decisions and provide recommendations to senior management.
• Leads onboarding meetings with new external partners
• Facilitates weekly calls with maintenance providers to review outstanding issues and to dispatch technicians when needed.

• Completes requirements gathering and analysis based on business needs.
• Monitors system behavior such as degradation, production, and underperforming systems to ensure optimal performance.
• Supports IGS billing Analyst team in accurately billing customers, resolving discrepancies and addressing customer billing concerns.

• Facilitates inspections of residential solar systems and reviews reports from 3rd party engineering firms to address performance issues and identify problems.
• Develops user guides and job aids to carry out daily tasks and cross train other team members.
• Reviews and audits own completed work for accuracy, makes corrections when necessary, and timely reports status to management.
• Performs other responsibilities and projects as assigned.

Required Skills:

• Demonstrates a drive for results, efficiency, and embraces the value of Continuous Improvement. 
• Ability to learn new technology platforms (partner portals, reporting portals, etc.)
• Strong organizational skills and document management skills with an acute attention to detail
• Intermediate SQL skills
• Ability to work both independently and as a team
• Ability to navigate your own workload by responding to customer system issues first and implementing project related initiatives in downtime.

Minimum Education and Experience:

• Working towards a college degree in Business Administration, IT, Operations, or other applicable field of study, or equivalent
• Analytical and analysis experience a plus
• Solar energy and installation knowledge experience a plus
• Intermediate skills in all MS Office Applications (Outlook, PowerPoint, Word, Visio, SharePoint)

Salary Range:

*This range reflects base pay only. Incentive earnings, like commissions or bonuses, are not included.

It is the policy of IGS Energy to ensure equal employment opportunity in accordance with all applicable federal and state regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age, sexual orientation, gender identity, military status, and veteran status or other legally protected class under applicable law is prohibited.