Research Administrative Coordinator, Medical Intelligence

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Location: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work.

At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you’ll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America. 

The opportunity: The Research Administrative Coordinator, Medical Intelligence is responsible for supporting the Senior Medical Intelligence Representative in a team-based workflow to identify and profile physicians and providers based on specific clinical needs and patient preferences all while creating a valuable deliverable for a variety of Group clients. As an Administrative Coordinator, your role is to perform historic medical intelligence searches of our research databases, execute the research call list that is provided by Senior Medical Intelligence Representatives, develop formatted deliverables, and complete relevant side projects assigned from the Team Leads of the Medical Intelligence department.

PinnacleCare is a private health advisory service that connects individuals and organizations to the world’s most advanced healthcare and facilitates access to top specialists for more streamlined and personalized healthcare experience. PinnacleCare extends a broad range of support for families and organizations to facilitate more efficient access and better outcomes - through Comprehensive Health Advisory Memberships for individuals/families, and Connection Group Benefits available through employers/organizations.

How you will contribute:

• Conduct research on top physicians and providers by utilizing diverse and authoritative sources
• Collaborate with the research team to creatively and strategically solve customer requests
• Perform interviews with physician offices to confirm specialties and expertise
• Obtain key information that will be used to prepare written reports …