Reporting Analyst

Objective:

We are seeking a highly motivated and detail-oriented Reporting Analyst to join our team. The ideal candidate will have a passion for data, a keen analytical mindset, and the ability to transform data into actionable insights. As a Reporting Analyst, you will play a crucial role in supporting our business operations, driving data-driven decision-making, and enhancing our overall performance.

Key Responsibilities:

• Data Collection and Analysis: Gather, clean, and analyze large datasets to identify trends, patterns, and insights that drive business decisions.
• Reporting: Develop and maintain dashboards, reports, and visualizations to effectively communicate findings to stakeholders.
• Process Improvement: Identify opportunities for process improvements and provide data-driven recommendations to optimize business operations.
• Collaboration: Work closely with cross-functional teams, including finance, sales, and operations, to understand their data needs and deliver actionable insights.
• Data Integrity: Ensure the accuracy and consistency of data by performing regular data validation and quality checks.
• Ad Hoc Analysis: Conduct ad hoc analysis as needed to support various business initiatives and projects.
• Special Projects:  As assigned.

Compensation:

The salary range for this position is $75,000 to $95,000. The offer will depend on the geographic region, job-related knowledge, skills, and experience, among other factors. This role may also be eligible to participate in a discretionary annual incentive program. Heffernan offers a comprehensive benefits package; more details on which can be found at https://www.heffins.com/about-us/careers

Qualifications:

• High School graduate/GED required.
• Bachelor’s degree preferred in Statistics, Computer Science, Data Science, or a related field.
• Proven experience as a Quality or Data Analyst or in a similar role.
• Experience in the insurance or financial services industry.
• Proficiency in data analysis tools and languages (e.g., SQL, Excel).
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Strong analytical and problem-solving skills with the ability to interpret complex data sets.
• Excellent communication skills, both written and verbal, with the ability to present findings to non-technical stakeholders.
• Attention to detail and a commitment to data integrity.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Professional demeanor and behavior required, as referenced in the Heffernan core values (Habits).

Heffernan Habits (Expectations):

These are practices that represent our unique culture.

• Smooth The Path And Be Respectful – Being respectful of one another is critical to developing and maintaining strong relationships. We are in this together as a team.
• Do Good – This is our core. We strive to do good for our clients, our company and our communities.
• Know Your Clients And Foster Relationships – Take the time to listen and learn. Build, maintain, and enhance the connections you make every day.  
• Have Fun – Take the time to get to know your colleagues and let’s have fun! If we are happy and connected, we all will do a better job for our clients.
• Answer The Phone (And Email) – Be available and responsive to clients and colleagues. 
• Be Humble And Own It – We all make mistakes – what’s important is that we take ownership for our mistakes and learn from them. Humility shows a willingness to learn and improve.  
• Celebrate And Value Our Differences – We strive to be non-traditional. We all come from different backgrounds. Be open. Listen to others stories and experiences. Make an effort to not only include, but connect.   

Working Conditions:

• This is a remote position, working from home. Work environment may be indoors, sitting at a desk or standing for extended periods of time.
• Daily use of computers, keyboard, mouse, headset, printers, and other commonly used office equipment.
• This position may require flexibility to work hours outside of a regular schedule.