REMOTE Vendor Management Manager, CMS

Come join our amazing team and work remote from home!

The Vendor Management Manager will be responsible for overseeing the vendor management staff in the implementation and management of a formalized process of selecting, monitoring, and auditing the third-party service providers. Establish department procedures and processes and train the staff accordingly. Monitor and report on SLA compliance and other contractual covenants and obligations to ensure compliance. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The approved Target Pay range for this position is $82,800 to $101,400 per year.

What you’ll do:

• Carry out management responsibilities in accordance with the organization’s policies and applicable laws, including hiring and training employees; planning, assigning, and directing work; monitoring performance; rewarding and disciplining employees; addressing complaints; and resolving problems.
• Proactively review and analyze current business processes and identify opportunities to increase compliance and operational efficiencies. 
• Prepare risk assessments of new and existing vendors and develop strategies and procedures to minimize risk.
• Manage, monitor, and track compliance of all third-party vendors to regulatory and internal policy by ensuring activities adhere to established service level.
• Oversee vendor scorecard meetings to ensure active follow up on automation and business unit requirements.
• Reports to company Senior Management on third party vendor performance, compliance status, quality of services provided, etc.
• Monitor, evaluate, and approve department forms, job aides and/or documents to ensure compliance and timeliness as it relates to vendor management.
• Conduct periodic risk reviews of critical/high risk vendors.
• Manage VM Quality Assurance team day-to-day operations. 
• Manage and conduct periodic performance review meetings with associates. 
• Perform other duties as assigned.
• Oversee all aspects related to the CMS Vendor Management department personnel and third-party vendor relationships.
• Oversee vendor onboarding due diligence requirements according to Company policy.
• Oversee and monitor vendor complaints according to Company Policy. Assess and assign risk tolerance based on regulatory requirements. Manage action plans as needed to ensure compliance. 
• Serve as first point of contact if vendors are non-responsive to team requests. Escalate items immediately if vendor remains non-compliant. 
• Oversee monthly vendor scorecard review process. Including but not limited to timely completion, performance analysis, action plan documentation and follow up. Ensure proper tracking, measurement, and reporting to evaluate vendor performance using …