Remote Sales Consultant

4Patriots, LLC, is a fast-growing, nationally recognized direct-to-consumer brand focused on offering high-quality products across multiple categories including camping & outdoor, emergency preparedness and health & wellness. The company is powered by an adaptable, results-focused, data-driven team in a culture that empowers great people to do their best work. We are searching for a driven, detail-oriented Sales Consultant to join our team.

If you thrive in a fast-paced environment with high standards that holds you accountable and rewards accomplishments, look no further. You’ll be paid well for your contributions, sound decisions, and results. Your family is important, so you have the flexibility to balance both home and work according to your needs. Your natural curiosity will be rewarded through continued professional development opportunities. Living our core values is non-negotiable; you treat others with respect and dignity and expect it in return. Fostering an environment of transparency and authenticity, where one can bring one’s whole self to work, and where differences are celebrated comes naturally to you. Finally, working in an environment where you are appreciated and valued is an important factor in your work life.

Sales Consultants will be responsible for selling our products and services to individual consumers over the phone. Consultants will have a proven track record in sales, strong communication skills, and the ability to build relationships with customers over the phone. It is critical that they have a true desire to assist customers with their preparedness needs and develop long term plans.

Company Core Values:

1. Get the important stuff done - We look for individuals who strive to have deep understanding of their role and how their work connects to their team and the company at large and how to organize their priorities to drive business value in the right ways.
2. Actively and eagerly seek to learn, improve, and grow - We look for individuals with intellectual curiosity and a questioning mindset.
3. Ask questions and use data to make decisions - We look for individuals who take in evidence, organize information from multiple sources, derive meaning from it, and make critical decisions quickly.
4. “We” not “I” - We value knowing how to cooperate with peers and leaders to help the team achieve its goals.
5. See the glass half full - We look for individuals who take ownership of their role and demonstrate enthusiasm, excitement and passion for their work.

Primary Responsibilities / Essential Job Functions:

• Sell products and services to individual consumers over the phone
• Build and maintain relationships with customers over the phone, using persuasive communication and active listening skills
• Identify short and long term customer needs and tailor sales pitches to meet those needs
• Collaborate with internal teams, such as bulk sales, video sales, and customer service, to ensure a seamless customer experience
• Create and manage a pipeline of leads and opportunities, ensuring timely follow-up and closure
• Stay up-to-date with industry trends and best practices, ensuring that our sales approach is always innovative and effective
• Provide exceptional customer service throughout the sales process, focusing on meeting customer needs and not just pitching product
• Develop and maintain relationships with customers, ensuring their needs are met and their expectations are exceeded
• Work with management to develop and implement sales strategies and tactics
• Provide regular reports and updates to management on sales performance and strategy
• Provide a customer experience that exceeds expectations while meeting goals of both the customer, department, and the company by selling value and not just giving away margin

Other:

• Perform other duties as assigned, including support for management, as requested.
• Follow all policies and procedures of 4Patriots.
• Demonstrate regular and reliable attendance

Expectations and KPIs:

• Preparedness Advisors are a reflection of 4Patriots and their activity while on the phone or sending emails must present 4Patriots in a positive and professional light
• A team first mentality must be demonstrated when interacting with teams in the front end with We Not I thinking to get the deal done
• Minimum expected calls per day to exceed 60
• Minimum expected individual monthly sales to exceed $30,000
• Monthly QA to exceed 90%
• Email to Call ratio to exceed 95%
• Have a Search and Rescue mentality where skills and focus are both aimed at the success of the team and improving the company and department as a whole

4Patriots offers:

• 100% Remote
• Great pay and bonus program
• Company paid medical coverage
• Vision and dental coverage
• 401K with company match
• Generous PTO policy
• Paid maternity/parental leave
• Employee referral bonus program
• Student loan repayment program
• Volunteer time off
• Professional development funds… and many more!

Qualifications:

• Proven track record in phone sales, with a minimum of 3 years of experience in a sales role
• Strong communication and interpersonal skills, both verbal and written
• Experience selling over the phone
• Ability to quickly build rapport and relationships with customers over the phone and maintain them over time
• Strong persuasive communication and active listening skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Customer-focused with a passion for providing exceptional service
• Proactive, self-motivated, and goal-oriented
• Ability to thrive in a fast-paced, dynamic environment
• Be reliable and willing to work closely with the team to achieve departmental KPIs. This includes being coachable and executing coachings appropriately
• Proficient in Microsoft Office and CRM software

Skills and Abilities:

Must be able to work independently as well as collaborate within a dynamic multi-department environment to achieve common goals; organize and manage multiple priorities simultaneously; take ownership and be self-motivated and resourceful to find problem solutions; be data and results driven; and learn quickly in a fast paced, open plan environment. Must have excellent verbal and written communication skills, strong analytical and problem-solving skills, be detail oriented and adaptable.

Physical And Mental Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.

While performing the duties of this job, the employee is often required to stand; walk; sit for extended periods of time; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk or hear; occasionally required to climb stairs; balance; stoop, kneel, bend, crouch or crawl; taste or smell.

The employee must occasionally lift, push, pull and/or move up to 20 pounds.

Repetitive motion of hands required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment And Travel Requirements:

Works in well-lit, ventilated and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts.

Noise level in the work environment is typical for an office environment.

Minimum overnight travel (up to 10%) by land and/or air.

We currently hire employees residing in the following states: FL, GA, KY, ID, NE, NC, OH, PA, TN, TX, UT VA, WI.

4Patriots will never ask for personal information via email. Any and all offers will come directly from Human resources via phone call and email.