Remote Route Performance Specialist
Provo, UT, United States
Location Zip Code:
84604Job Family:
Non-Exempt Jobs, Strategic InitiativesWe are seeking a hard-working, innovative, detail-oriented and creative team player to join our Aptive team! This is a full-time Route Performance Specialist position located remotely. The individual we are looking for is also someone that enjoys working in a team environment, and excels working at an individual level.
What we offer:
$18/hr
Monthly performance bonuses
Group Health, Dental, and Vision plans
Pet insurance, Life insurance, and EAP benefits
401K with employer match up to 4%
Paid holidays and paid time off
Opportunity for advancement
Upbeat and exciting company culture and much more!
Responsibilities include:
Organize, create, and maintain routes for several Pest Control Branch offices
Monitoring the production of assigned branches to ensure they stay on track to complete all of their production for each day, week, month, and quarter
Work with a team of Route Performance Specialists to ensure the company completes all of its production goals for each day, week, month, and quarter
Communicate with customers with special scheduling concerns to understand how we can best fit them onto a route
Reschedule customers who were not serviced on their originally scheduled day
Qualifications:
Education: Associate degree or equivalent experience
Requirements:
Excellent route creation and optimization skills
Exceptional computer skills
Superior organization and prioritization skills
Able to exercise good judgment in a variety of situations
Utilize various customer portals to route thousands of customers daily
Strong customer service, and issue-resolution skills
Excellent written & verbal communication skills
A quiet and distraction-free working space
Stable internet connection with consistent download speeds of 20 Mbps and upload speeds of 5 Mbps
Jitter below 20 milliseconds
Dedicate full attention to job duties during working hours
Aptive Environmental:
Aptive Environmental provides pest control services to 34 states in the US. Co-founded in 2015 by Vess Pearson and David Royce, Aptive launched with the clear intention of becoming a world-recognized brand.
In 2021, Aptive was included in Inc. Magazine’s “Best in Business” list of companies that make a positive impact. Aptive is also featured on Glassdoor's 2019 list of Top 100 US workplaces and is ranked one of Entrepreneur Magazine's Best Companies in America. We are a proud member of the EPA's Pesticide Environmental Stewardship Program and have partnered with the United Nations Foundation’s "United to Beat Malaria" to help stop the spread of malaria transmitted by mosquito bites.
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401(k) match Advancement opportunities Health, Dental & Vision plans Life Insurance Paid holidays Paid Time Off Performance bonuses Pet Insurance
Tasks- Communicate with customers
- Monitor production
Communication Computer Customer service Issue Resolution Optimization Organization Prioritization
Experience0 years
EducationAssociate degree Equivalent experience
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9