Remote Quality Control Specialist

Please be advised: Visio Lending does not accept unsolicited resumes or services from third-party recruitment agencies. In the event, a recruiter or agency submits a resume or candidate without an agreement Visio Lending shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to Visio Lending employees, shall be deemed the property of Visio Lending. 

About Visio Lending

Visio Lending is the nation’s leader in rental home financing. Founded in 2012 in Austin, Texas, Visio enables small- to medium-sized investors to grow their rental home, vacation rental, and small-balance commercial portfolios. Headquartered in fantastic Austin, Texas, since late 2015, Visio has financed more than $1 billion in Rental360 loans. With more than $400 million in capital onboard, a proven record of investment-grade bond issuance on Wall Street, and an outstanding 100+ team, Visio is poised for continued success in 2024 and beyond. 

Why We Love Working at Visio:

We at Visio are passionate about working together towards our goals to continually push this company forward.  We innovate, collaborate, celebrate team successes, and recognize individual accomplishments.  Every position and every person matters here.  We value our employees, and we like to promote from within, so as the company continues to grow so can you.

How to Apply?

To be considered for employment, please submit your application online.  While we appreciate all the interest we receive, only candidates selected for phone screening, or an interview will be contacted directly.  You will receive application status alerts via email so make sure your email address is accurate.

Note: Incomplete applications will not be considered.  Unanswered application questions or responses indicating “see resume” will be considered incomplete and you will be removed from consideration.

Visio Financial Services, Inc. is an Equal Opportunity Employer

The Opportunity:

We are seeking a Quality Control Specialist to perform quality control reviews of residential investor loan production.

You will contribute to the Quality Control department by:

• Performing Quality Control Reviews for loan files and identifying discrepancies
• Reviewing documents to detect and prevent fraud
• Assuring loans are in compliance with guidelines and standard operating procedures
• Managing and verifying compliance with loan conditions prior to closing
• Reviewing corporate documentation for entity borrowers
• Researching property taxes to determine appropriate escrows
• Researching property taxes to determine appropriate escrows
• Reviewing title commitments to ensure policies meet investor and company guidelines
• Collaborating with departments across the organization to foster and streamlined process and drive quality improvement
• Providing recommendations to management on process improvement opportunities within the department and outside where applicable
• Completing projects and duties as assigned based on business needs
• Work Schedule: Monday – Friday: 8:30 am – 5:30 pm CST
• Available Remote Locations: AL, AZ, FL, GA, IL, IA, IN, KY, LA, MO, NC, OH, SC, TX, UT, WI
• Salary Range: $21.00 - $22.00/hr. (Non-Exempt/Hourly/Eligible for Overtime)

What We Are Looking For:

• Someone with 2 years of experience working in a mortgage or title environment, preferably as an Underwriter or Escrow Agent
• Someone with a High School Diploma and/or GED Equivalent
• Someone who is a motivated self-starter, organized, disciplined, and service-oriented attitude  
• Someone with knowledge of Microsoft Office products including Outlook, Teams, SharePoint, Word, and Excel
• Someone with attention to detail & accuracy  
• Someone with the ability to handle a pipeline and meet deadlines in a fast-paced environment  
• Someone who is proactive and can work independently  
• Someone with strong interpersonal, written, and verbal communication skills \
• For Internal Applicants: 6 months of Visio Lending work experience which includes no disciplinary actions within the last 3 months. Current Manager notification is needed to apply for a vacant position.  Any applicant who does not meet these conditions will require approval from the executive team member of the hiring department prior to extending a job offer.

What We Prefer to Find: 

• Someone with 3+ years of experience working as an Underwriter or Escrow Agent
• Someone with a bachelor’s degree in a related field
• Someone with experience managing small to mid-scale projects
• Someone with experience with Calyx Point