Remote Production Support Manager, Whls
United States
Come join our amazing team and work Remote !
Responsible for overseeing the account manager’s and loan set-up responsibilities to meet performance targets within the wholesale lending division. Perform all duties and ensure all associates are trained to perform in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $90,000.00 to $110,000.00.
What you’ll do:
- Oversee the account manager and loan set-up responsibilities to meet performance targets within the wholesale lending division.
- Train all associates on all current policies/procedures as well as on-going revisions.
- Review process flows to continually improve or streamline workflow.
- Oversee the operations outward facing to the external customer to ensure all service level agreements are met.
- Act as a Liaison between Sales, Underwriting, Funding and Account Management functions.
- Ensure appropriate staffing levels and appropriate back up is available at all times.
What you'll need:
- Proficient with Microsoft Suite (Word, Excel, Outlook, etc.)
- Ability to understand complex problems and to collaborate and explore alternative solutions
- Ability to make decisions that have significant impact on the department’s credibility, operations, and services
- Ability to organize and prioritize work schedules of others on long-term basis
- Ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy
- Ability to compose letters, outlines, memoranda, and basic reports and/or to orally communicate technical information
- Bachelor’s degree or equivalent work experience.
- One (1) to two (2) years’ experience in a supervisory role.
- Eight (8) or more years of directly related mortgage industry experience
Our Company:
Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers and financial institutions with access to government and conventional loan programs, as well as low credit score home financing and low down payment options. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonwholesale.com.
What is the value proposition to joining the team?
- Increased earning capacity due to access to our 48 state territory.
- Ability to market faster and more efficiently inside the operation.
- Superior service levels offered to the broker as you’re inside presence ensures every step of the loan process is handled in the most efficient manner possible.
- Professional account manager’s partner with you and your brokers to add value every step of the way.
- Base pay plus an industry leading commission plan.
- Take over existing accounts.
What We Offer:
- Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
- Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
- Customized training programs to help you advance your career.
- Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
- Educational Reimbursement.
- Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
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Job Profile
401(k) match Community contributions Comprehensive healthcare Comprehensive healthcare plans Customized training Customized training programs Educational reimbursement Employee Discounts Employee referral bonuses Healthcare plans Increased earning capacity Referral bonuses Training programs
Tasks- Ensure service level agreements are met
- Liaison between departments
- Manage staffing levels
- Oversee account manager and loan set-up
- Review process flows
- Train associates
Collaboration Decision making Excel Microsoft Excel Microsoft Outlook Microsoft Suite Microsoft Word Mortgage Mortgage industry Organizational Problem-solving Real Estate Sales Technical communication Training Underwriting Wholesale lending Word
Experience8 years
EducationBachelor's degree Equivalent Equivalent work experience
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9