Remote Care Product Engineer

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Pleasanton, California location in the Heart Failure Division. In Abbott’s Heart Failure (HF) business, we’re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.

This person will use multidisciplinary knowledge to support innovative medical devices and components/subsystems in alignment with the company's strategic plan.

What You’ll Work On

• Manage projects which may include new production equipment, process improvements and cost reductions while supporting new product introductions.
• Work with outside consultants, vendors, and the medical community.
• Helps manage Tier II tickets including trouble shooting tickets, clinic creation requests, and other misc. tickets as needed.
• Support ad-hoc calls with different sites regarding implementations such as EHR support and setup.
• Plan, coordinate, and execute activity in support of project goals.
• Establish requirements and specifications.
• Identify and mitigate project risks. Helps with Incidence Management including connectivity issues and production issues post deployment.
• Ensure compliance with procedural and documentation requirements …