Remote Access Center Specialist - Patient Engagement Center

Access Center Specialist

(Care Team Specialist I)

Patient Engagement Center

Announcement #296188

Jefferson Healthcare is looking for a skilled and compassionate remote Access Center Specialist (Care Team Specialist I) to join our Patient Engagement team. The ideal candidate will have excellent communication skills, be organized and detail-oriented, and have a passion for helping others. Responsibilities include answering patient phone calls, scheduling patient appointments, monitoring and returning voicemails, and verifying insurance information. The ability to multitask and handle patient inquiries with sensitivity and professionalism is a must. If you are a team player who enjoys working in a fast-paced environment and making a difference in people's lives, we encourage you to apply!

What can we offer you?

• Medical, dental, vision, retirement, PTO and more!
• Outstanding benefits, including 5% employer contribution to your retirement account and low insurance premiums for individuals and families. Benefits package is ranked in the top 1% in the state!
• Opportunities for growth and development
• Supportive and inclusive work environment

What you'll need:

• High School degree or equivalent required
• One year of related experience in a clinical or medical office or other related experience required
• Customer Service experience preferred
• One year of experience using Epic EMR preferred
• Experience or education providing basic knowledge of medical terminology preferred
• Experience answering high volumes of phone calls preferred

Schedule: 1.0 FTE, 40hr/week; Day Shift, No weekends!

To apply: please visit our careers website at https://jeffersonhealthcare.org/healthcare-careers/

This position will remain open until filled.

Jefferson Healthcare is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

* Candidates who accept a written offer of employment must pass a background check and may be required to undergo 11-panel testing for commonly abused controlled substances, including marijuana, in accordance with our policy.