Registration Manager

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. 

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. 

See what life is about at BCD M&E at bcdme.com/careers

Registration Manager

We are looking for a Registration Manager to join our dynamic team. In this role you will work along-side your team mates and with clients to provide a flawless event registration and, ultimately, and flawless onsite experience for attendees. You will ensure hotel accommodations are secured and align with each person's travel plans and arrange for ground transportation. You will help with attendee communications, offsite events and more. If you are super detail oriented, customer service focused and a team player, read on!

Your responsibilities:

• Ensure online registration websites meet the specific needs of each event, are clear, concise and easy to navigate.
• Field questions from attendees and update their registration profile with any changes. You know each event is a personal experience, and you make it easy for your clients.
• Monitor registrations, send reminders, run reports and work with hotels/ground transportation providers to make all necessary arrangements for the group.
• Communicate effectively and efficiently. Cross check rooming lists and manifests. Then cross check again.
• Assist with planning offsite events, creating and sending clear communications, print materials and more.
• Ensure everyone, from client to attendee to staff person has a positive and memorable experience from invitation stage, through onsite, and departure. …