Registration & Housing Manager
US, Virtual, NOAM
About Us:
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.
Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.
While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.
See what life is about at BCD M&E at bcdme.com/careers
About the Role
Join our dynamic team as a Registration and Housing Manager, where you’ll elevate the attendee experience from registration to post-event feedback! You will lead the charge in creating seamless event journeys and ensuring our clients and attendees enjoy top-notch service. If you thrive in a fast-paced environment and have a knack for organization, this could be your perfect role!
You're Good At
- Managing all aspects of attendee registration and housing logistics
- Building engaging registration websites and generating insightful reports
- Providing exceptional customer service and troubleshooting issues swiftly
- Traveling frequently to ensure on-site event success
- Collaborating effectively with internal and external teams
You Might Also Have
- Five or more years of experience in meetings management and event planning
- Proficiency in Cvent and Microsoft Office Suite
- Strong communication and leadership skills
- A college degree, preferably in Hospitality or Event Planning
- Certifications such as CMP or Cvent
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THE PERKS
Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.
Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.
Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.
Make your move
The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.
We’ve got you covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.
We’re positive. You’ll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.
We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Registration & Housing Manager is between $51,700 - $62,500. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.
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ApplyJob Profile
Onsite Virtual
Benefits/PerksAwesome perks Challenging work Comprehensive healthcare Continued education support Diverse work locations Diversity of roles Education support Employee recognition Employee recognition program Everyone has a voice Extensive benefits Flexible working Flexible working environment Flexible Workplace Flexible workplace with awesome perks Healthcare Learning and Development Make your move Retirement plans Room to Grow Travel and hotel discounts Travel Discounts Volunteer and sustainability opportunities Volunteer opportunities
Tasks- Build registration websites
- Collaborate with teams
- Customer Service
- Manage attendee registration
- Provide customer service
- Troubleshoot issues
Communication Customer service Cvent Development Event Planning Leadership Learning and development Logistics Logistics Management Marketing Meetings Management Microsoft Office Microsoft Office Suite Organization Planning Report generation Sustainability Troubleshooting
Experience5 years
EducationBusiness College degree Degree Event planning Hospitality
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9