Registrar

Description

Work from Home (WFH) - Remote work must be performed while residing in California or New Mexico 

CIAT Location: San Diego, CA and Albuquerque, NM 

Reports to: Director of Student Services

Status: Non-exempt

Employment Type: Full-time

Summary

The Registrar will lead initiatives in student scheduling, registration preparation, and student forecast planning while supporting transfer credit evaluation and internal Records department operations. This role will assist with developing new department policies, procedures, documentation, technology initiatives, and team training guidelines to prepare for continued student growth. In addition, this role ensures the relevant maintenance, administration, and integrity of academic records and CIAT policies in compliance with applicable federal, state, and system-wide regulations.

Responsibilities

• Recruit, coach, motivate, and supervise our growing team of Records Evaluators and Enrollment Coordinators within the Student Services department
• Leads staff training sessions to communicate changes in internal processes, policies, or regulations connected to student records, transcript evaluations, or compliance changes
• Oversees student scheduling and student forecast planning to assist the Dean of Education with instructor class allocation, hiring demands, and course load balancing
• Implement pre-registration and registration procedures, ensuring that students are registered in a timely and accurate manner and that registration information is distributed to various departments as required
• Assist with recommending, developing, and implementing CIAT policies, processes, and procedures regarding student registration and records
• Maintains and applies current knowledge of catalog policy, procedures, and standards or changes to transfer credit
• Collaborate with the Dean of Education to execute student registration change requests and monitor custom education plan schedules
• Monitors and supports recurring registration tasks each term, including reviewing registration holds, bulk registration imports, and forecasting
• Takes the lead with compliance audits to review, collect, and submit requested student files
• Monitor the pre-evaluation requests queue to ensure internal processes support the timely turnaround of transfer credit evaluation requests. Provide support for escalated transfer credit evaluation requests and custom education plans
• Delivers unofficial transcripts, official transcripts, and education verification documentation to support employment, funding, government security clearance, or other verification needs
• Serve as liaison between functional and technical resources for enrollments, problem analysis, issue tracking, and resolution with Microsoft Dynamics
• Collaborate with CIAT departments to research, resolve, and recommend action for problems and questions concerning graduation, registration, and student records
• Audits student anticipated completion date to ensure accurate and current student records
• Reviews and processes students' graduation eligibility by verifying required course completion, minimum GPA requirements, …