Registered Nurse Caseload Coverage Specialist

CircleLink Health is seeking passionate, tech-savvy registered nurses to work remotely and serve patients enrolled in Medicare’s Chronic Care Management Program. 

In this part-time role (20-25 hours per week), the Remote RN Caseload Coverage Specialist will manage their own small caseload of patients at the start of each month and assist fellow nurses with their caseloads during the latter half of the month in an effort to consistently exceed our company-wide goal of serving 95% of our patient population. 

• Utilize our specialized care management software to call Medicare patients with 2 or more chronic conditions (Diabetes, CHF, Chronic Pain, COPD, etc.) on a monthly basis.
• Promote positive patient heath outcomes and ensure continuity of care by managing patient contact in cases where patient’s primary nurses are unavailable.
• Build and maintain rapport with patients to help coach them to improved health through SMART goals and education on self-management strategies.
• Implement and improve the Plan of Care by updating medications, appointments due, biometrics, symptoms, and interventions made.
• Connect patients with community resources as needed, including transportation, personal care needs, prescription/DME assistance, social services, etc.
• Conduct Transitional Care Management activities for high-risk patients discharged from the hospital and the ER to reduce unnecessary readmissions.
• Close care gaps by encouraging and assisting with preventive care measures, i.e., annual well visits, vaccines, cancer screens, follow-up/specialist appointments, etc.
• Provide flexible support to fellow nurses by assisting with their caseloads during the second half of the month.

Requirements

Requirements:

• Fluent in English.
• Spanish-speaking is a plus! 
• Self-directed, able to work independently with little supervision while meeting performance metrics.
• Flexible, adaptable, and available to provide immediate assistance nurse peers throughout the month
• Thrive in a dynamic setting, embracing the unique and varied experiences that come with each workday, where no two days are the same.
• Willingness to take on additional tasks and responsibilities as needed to support the team.
• Passion for nursing and improving patient outcomes.
• Good with technology and eager to learn and use new software.
• Excellent organizational and time management skills.
• Strong communication and telephonic skills.
• Strong critical thinking and problem-solving skills.

Education and Experience:

• Current COMPACT nursing license
• Proficiency with electronic health records and web-based applications.
• 3+ years experience as a Registered Nurse.

Preferred Education and Experience, but not required:

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