Regional Workshop Manager-MyFleet

Homebased with frequent weekly travel to various sites within assigned region
Full Time, Permanent (40 Hours Per Week)
£55,000 - £57,000 per annum, dependant on experience + company car and benefits
 

Ready to make an impact?

Here at Serco, we are seeking a Regional Workshop Manager to lead the direction, development and management of professional Maintenance Workshops reporting to the Head of Commercial Road Transport. You will contribute to the strategy for improvement and high growth through MyFleet efficiencies and innovation and deliver on our commitments to provide high quality services that create sustainable value for our customers, employees, and shareholders through our Fleet Maintenance portfolio.

In this key role, you will be responbile for all aspects of the internal Fleet Maintenance and Workshop operation throughout our UK fleet operations - safety, efficiency and stakeholder management and will travel to workshops within a dedicated region.

You’ll be entrusted to:

• Implement and manage robust strategies and plans for the Fleet Maintenance and Workshops within the business, aligned to Serco Group and divisional strategies, that will deliver the objectives of the division and Business Unit.
• Ensure services are formulated to meet the needs of all current and future aspects of the contract requirements and new business.
• To identify suitable sites for new workshop facilities and develop existing sites into a commercial and viable operation. 
• Monthly reporting against VOR (to include vehicle repairs outside of KPI and MOT failure investigation
• Lead and engage in the development of a network of senior relationships with customers, potential customers, partners and stakeholders in order to anticipate and meet the Business Unit existing and future needs.
• Recruit, professionally manage and develop outstanding Workshop personnel, and ensure the workshops are staffed with talented motivated people who play to their strengths to meet the business needs and are motivated to improve.
• Manage implementation of appropiate policies, practices and equipment to ensure that the health, safety and wellbeing of our employees using Fleet & Plant is actively managed.
• Ongoing coaching, training and development of the team, including the Workshop Apprenticeship Program.
• Ensure the Fleet Workshop strategy is delivered to support the growth aspirations of the business ensuring appropriately costed specifications are built to deliver bid expectations. 
• Budgetary monitoring across all sites, driving change to ensure cost effective delivery for all maintenance services.
• To ensure effective management of Fleet Maintenance Workshops are in place to achieve financial and improvement targets and to meet all legal requirements.

Does this sound like you?

You’ll be a great fit for this role if you have…

• Be a Qualified HGV Motor Vehicle Technician.
• Highly skilled in Fleet Workshop management.
• Highly impactful, articulate, strong relationship builder with the ability to influence at all levels and with evidence of building and maintaining strong relationships with internal and external customers and key business stakeholders.
• Experience of managing fleet maintenance teams.
• Experience of maintaining large fleets
• Experience of proactively engaging customers to improve relationships for the long-term and continue to drive value.
• Sound strategic thinker with the ability to operate with a hands-on, pragmatic approach when required.
• Strong understand and experience of managing Health & Safety in Workshops.
• Good understanding of Microsoft Office platforms.

Desirable:

• Goods Management CPC qualification
• HGV License
• IOSH
• Health & Safety qualifications

Discover all you need to keep growing

Here you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
 

Because this is a place for you

Our people are integral to everything we do. That’s why our benefits are designed to put you first:
 

• Holidays: Up to 25 days plus bank holidays
• Pension: Up to 6% contributory pension scheme
• Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.