Regional Training Manager - Remote - Ottawa/Ontario East Area
Burnaby, British Columbia, CA, V5G 4W3
Salary: $75,000 – 95,000
Actual compensation within the range will be based on experience
We also offer quarterly variable compensation package (bonus) + benefits
About Specsavers
Welcome to Specsavers - where we're not just about eyewear and eyecare, we're a purpose-driven organization committed to changing lives through better sight. As a certified Great Place to Work®, we take pride in our optometrist-owned and -led business model, providing quality eyecare and affordable eyewear to Canadians across the country.
Our journey began 40 years ago in the UK, with visionary optometrists Doug and Mary Perkins. Today, we support over 2,700 healthcare businesses, passionately caring for more than 44 million patients and customers worldwide.
At Specsavers, we believe that access to quality eyecare should be a right, not a luxury. That's why we go above and beyond to transform the eyecare experience in Canada. With our advanced clinical equipment and an extensive range of affordable and high-quality eyewear, we're here to make a real difference in the lives of our customers.
But that’s not all - we're also dedicated to fostering a positive, inclusive and supportive work culture. We strive to create an environment where our partners thrive while benefiting from the collective support and resources of our dedicated teams.
If you're passionate about making a difference, providing incredible care, and being part of a values and purpose-driven organization, join us on our journey to revolutionize the way Canadians experience eyecare. Together, we can change lives through better sight.
What You’ll Do
Purpose of the role
The Regional Training Manager (RTM) delivers first-class training and support to retail stores, focusing on driving employee excellence and ensuring exceptional customer experiences. They collaborate with cross-functional teams (Retail Support, store leadership, HR, and Support Office) to meet learning and development needs. Key responsibilities include designing and implementing training programs, onboarding new store teams across regional provinces and nationally, and helping stores achieve operational goals through effective learning strategies.
Key Responsibilities
- Develop provincial and national store teams and Partners through the delivery of a range of workshops, store visits and online learning activities.
- Deliver and support pre-opening and store set-up for new stores within Province and nationally as …
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Comprehensive benefits Quarterly bonuses Supportive work culture
Tasks- Deliver training
- Develop training programs
- Foster continuous learning
- Support onboarding
Coaching Communication Continuous Improvement Continuous Learning Cross-functional Collaboration Customer Experience Customer service Data analysis Learning and development Learning & Development Learning Strategies Metrics analysis Onboarding Training Workshop Delivery
Experience3 years
TimezonesAmerica/Edmonton America/Moncton America/Regina America/St_Johns America/Toronto America/Vancouver UTC-3 UTC-4 UTC-5 UTC-6 UTC-7 UTC-8